Chat Agent going AWOL

Thanks for reporting a bug you have found in Cursor!
Please add the following info to help us diagnose your issue:

:white_check_mark: Check the forum to ensure the issue hasn’t been reported already
This comes up from time to time
:lady_beetle: Provide a clear description of the bug
Connection failed. If the problem persists, please check your internet connection or VPN

No response from model [unknown]

Over the past 18 hours. Cursor network diagnostics all normal. The traceroute to api.cursor.sh hangs with atlas.cogentco.com. I’ve tried through the T-Mobile network and VPS through Canada, Mexico and Iceland with the same result.
:counterclockwise_arrows_button: Explain how to reproduce the bug (if known)
^L and chat
:camera: Attach screenshots or recordings (e.g., .jpg, .png, .mp4).


:laptop: Tell us your operating system and your Cursor version (e.g., Windows, 0.x.x). macOS 15.5 (Sequoia) Version: 1.0.0 (Universal)

VSCode Version: 1.96.2

Commit: 53b99ce608cba35127ae3a050c1738a959750860

Date: 2025-06-04T19:21:39.410Z (6 days ago)

Electron: 34.5.1

Chromium: 132.0.6834.210

Node.js: 20.19.0

V8: 13.2.152.41-electron.0

OS: Darwin arm64 24.5.0
:prohibited: Tell us if the issue stops you from using Cursor.
No, I can still use Cursor, but without the smooth interface to chat agents, I have to cut and paste to external services and lose chat history and context.

No one expects an uptime guarantee but we should all expect better performance to this. It’s a deal breaker for subscription renewal if this continues.

Other than that we enjoyed our trip to Dallas very well, thank you.

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