Responses take 5-10 minutes in chat agent

Where does the bug appear (feature/product)?

Cursor IDE

Describe the Bug

Chat takes 5-10 minutes to process a message, have quit and restarted, reinstalled, used 1.1.1.1 as DNS, cleared all chats, etc. Have barely used cursor in this billing period so I don’t think I am being throttled. On V1.6.45. What can I do to fix? During network diag in settings, DNS, HTTP, and SSL spin forever

Steps to Reproduce

use chat agent

Operating System

MacOS

Current Cursor Version (Menu → About Cursor → Copy)

Version: 1.6.45
VSCode Version: 1.99.3
Commit: 3ccce8f55d8cca49f6d28b491a844c699b8719a0
Date: 2025-09-22T18:22:38.013Z
Electron: 34.5.8
Chromium: 132.0.6834.210
Node.js: 20.19.1
V8: 13.2.152.41-electron.0
OS: Darwin arm64 24.6.0

For AI issues: which model did you use?

auto

Does this stop you from using Cursor

Sometimes - I can sometimes use Cursor

Hey, thanks for the report. The issue might be with your provider’s network. Also, let me know if you’re using a firewall. Do you have a way to connect to another network to test? If you haven’t used a VPN, please try enabling it.