Claude-4 is missing in model setting

Support Help
1

Describe the Bug

All of a sudden, some models like calude-4 and gemini are missing?

Steps to Reproduce

Under Models-Cursor Settings, some models are no longer provided.

Expected Behavior

I just upgrated to Cursor Pro Plus, but now the models that were previously usable can’t be used anymore. What is going on? How can I fix it? Not refunded?

Screenshots / Screen Recordings

Snipaste_2025-07-17_19-20-04.png
Snipaste_2025-07-17_19-20-04.png681×412 9.94 KB

Operating System

Windows 10/11

Current Cursor Version (Menu → About Cursor → Copy)

Version: 1.2.4 (system setup)
VSCode Version: 1.99.3

Does this stop you from using Cursor

Yes - Cursor is unusable

2

Hey, it seems you have an API key enabled. Try disabling it to refresh the model list, and also restart Cursor. If that doesn’t help, try adding the model manually.

3

same case, is there a solution?

4

Hey, have you tried the method I shared above?

5

Apologies for the delayed reply. The method mentioned above doesn’t seem to work—it appears to be more of a regional policy issue.

6

Not yet.

7

There is no apikey enabled in my Settings

8

I try to uninstall and reinstall, but nothing improved

9

it seems not improved even i enabled proxy

10

Nothing we can do, it might be an account issue, try something else then.

11

I changed the proxy node and then logout and re login the cursor. The model list was refreshed. Hope it can be helpful to you

1 Like
12

Thanks for sharing, good to know.

13

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