Claude and Gemini models unable to use in cursor IDE

Where does the bug appear (feature/product)?

Cursor IDE

Describe the Bug

In the Cursor IDE, I cannot see Claude and Gemini models in the “Models” page, even after login, my account is already upgraded to Pro Plan. I’ve try refresh, and reinstall cursor, no any help. In the models page, I can only see few models like grok4 and DeepSeek V3.1

Steps to Reproduce

Open Cursor IDE → Cursor Settings → Models

Expected Behavior

It should show more models including Claude and Gemini models

Screenshots / Screen Recordings

Operating System

MacOS

Current Cursor Version (Menu → About Cursor → Copy)

Version: 2.0.77
VSCode Version: 1.99.3
Commit: ba90f2f88e4911312761abab9492c42442117cf0
Date: 2025-11-13T23:10:43.113Z (1 wk ago)
Electron: 37.7.0
Chromium: 138.0.7204.251
Node.js: 22.20.0
V8: 13.8.258.32-electron.0
OS: Darwin x64 21.6.0

Does this stop you from using Cursor

No - Cursor works, but with this issue

Hey, thanks for the report. It looks like your account has a model list sync issue. Similar cases were fixed with these steps:

Please try the following in order:

  • Run network diagnostics: Cursor Settings → Network → Run Diagnostics. If there are any errors, please share the results.
  • Check custom API keys: Cursor Settings → API Keys. If anything is configured, temporarily disable it, then restart Cursor.
  • Log out and back in: Cursor Settings → Account → Sign Out, then sign back in.
  • Try adding models manually: on the Models page, click “Add custom model” and add, for example:
    • claude-4.5-sonnet
    • gemini-3-pro
  • Click the refresh button: on the Models page, click the circular refresh icon next to the search box.

Important: some models have regional restrictions. If you’re using a VPN or are in a region with AI service limitations, that can affect which models are available.

After these steps, let me know what happens. It would be helpful if you can share:

  • Network Diagnostics results
  • A screenshot of Cursor Settings → API Keys
  • Your region/country (if you’re comfortable sharing)
  • Whether logging out and back in changed anything

Let me know what you find.