Still running into this issue on version 0.48.7
Has anyone managed to resolve this issue? I’ve tried everything I could think of. Formatted the machine, followed the ‘Disable HTTP/2’ advice from the docs, did a full uninstall and wiped every related file and folder, but nothing works. It just gets stuck on ‘Loading…’ or throws a ‘Handshake failed.’ This is driving me nuts. Super frustrating.
I have the same issue now.
The status.cursor.com, tells “All Systems Operational”, but I’m not sure about that
Version: 0.48.8 (user setup)
VSCode Version: 1.96.2
Commit: 7801■■■6824585b7f2721900066bc87c4a09b740
Date: 2025-04-07T20:02:01.084Z
Electron: 34.3.4
Chromium: 132.0.6834.210
Node.js: 20.18.3
V8: 13.2.152.41-electron.0
OS: Windows_NT x64 10.0.26100
Hey, open the Output panel by going to View -> Output. In the dropdown menu, select Cursor Indexing & Retrieval and check the logs.
Thank you, I found the problem:
2025-04-09 12:04:01.763 [info] Handshake start
2025-04-09 12:05:05.875 [warning] Retrying handshake with timeout 128000. Error: [unauthenticated] Error
I logged out and logged in again, and now works.
By the way, it would be helped if the error was more specific in the UI.
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