"Connection Error" needs to give us more information

Where does the bug appear (feature/product)?

Cursor IDE

Describe the Bug

Errors that are reported as “Connection Error” are not actually connection errors, or they need to have clearer traces. I cannot do anything with “Request ID: 9d8f6f9b-ddb9-44b5-8ac9-f8aee887ecfd”

Steps to Reproduce

It happens sporadically. Sometimes, the conversation has been going on for a long time and at a certain point you can never continue that conversation because it seems to be permanently stuck (how is this a “Connection Error”?)

Sometimes, it happens right away in a new window when you ask it to do certain tasks (it will respond to me if I ask it for a discussion, and claim “Connection Error” when it is exploring my files).

Expected Behavior

I expect to be informed about what is actually happening so that I can stop losing important agent chats unnecessarily, and stop wasting tokens on repeating requests that fail halfway through. Right now I get charged for each partially completed request - and sometimes it’s not a few pennies but dollars that are potentially wasted.

Screenshots / Screen Recordings

Operating System

Windows 10/11

Current Cursor Version (Menu → About Cursor → Copy)

Version: 2.2.44 (user setup)
VSCode Version: 1.105.1
Commit: 20adc1003928b0f1b99305dbaf845656ff81f5d0
Date: 2025-12-24T21:41:47.598Z
Electron: 37.7.0
Chromium: 138.0.7204.251
Node.js: 22.20.0
V8: 13.8.258.32-electron.0
OS: Windows_NT x64 10.0.26200

For AI issues: which model did you use?

Opus 4.5

For AI issues: add Request ID with privacy disabled

Request ID: 9d8f6f9b-ddb9-44b5-8ac9-f8aee887ecfd

Does this stop you from using Cursor

Sometimes - I can sometimes use Cursor

By the way, these “Connection Error” issues also sometimes go away when I hard-close the application and restart it. This further evidences that the issue is not fundamentally about connection errors at the root.

Hey, thanks for the report.

Please try these steps:

  1. Change the default terminal:
  • Settings Ctrl+, > search for terminal.integrated.defaultProfile.windows
  • Switch it to “Git Bash” or “Command Prompt” (not PowerShell)
  • Restart Cursor
  1. Disable HTTP/2:
  • Settings > search for “HTTP/2” > enable “Disable HTTP/2”
  • Restart Cursor
  1. If the issue still happens, run Network Diagnostics:
  • Settings > Network > Run Diagnostics
  • Send a screenshot of the results

More info from similar cases:

Also, can you share if you’re using a VPN or proxy, and what exact commands the agent is trying to run right before the error?

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Thank you - this worked.

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Thank you for the help Dean, but there is no obvious “Disable HTTP/2”, I can only downgrade to HTTP/1.1 or HTTP/1.0 - for now I tried selecting HTTP/1.1 . I hope this works :slight_smile:

In case anyone else is looking for the setting, as of 12/31/2025, I found it in File → Preferences → Cursor Preferences, then searched for HTTP and found the “HTTP Compatibility Mode” setting.

I am not running on any special VPNs or Proxies - this is just my personal PC connected to a standard Quantum Fiber WiFi network. That said, Quantum Fiber Q1700k routers are opaque and don’t allow me to really see or configure settings outside of what they push to me through their own updates - entirely possible that is contributing to some of the channel instability, but it’s low probability given that restarting Cursor is commonly a resolution to this error.

what exact commands the agent is trying to run right before the error?

It failed when trying to explore my files, grep, and run commands - seemed like it hiccupped whenever it tried to use a “tool” and was fine when it just had to spit out tokens at me without doing anything extra (I didn’t think of this at the time but I could have tested if it was consistent across all tool calls).

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To follow up, I applied both recommended fixes here and haven’t had the Connection Issue since after more than a day of use. Time will tell but the HTTP/2.0 pipeline is looking pretty suspicious right now.

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