Connection failed. Please check your internet connection or VPN

Where does the bug appear (feature/product)?

Cursor IDE

Describe the Bug

This is a really annoying issue that have happened several occasions.

I have internet, I tested with several pages, but if this is a problem caused by a different situation, cursor should be clear with what is happening. This is really annoying and doesn’t let me to move forward.

Steps to Reproduce

In this case the agent helped me with a javascript code, and after that it tried to run the npm test command, which generated errors, and immediately started having connection error.

Expected Behavior

This shouldn’t happen.

Screenshots / Screen Recordings

Operating System

Windows 10/11

Current Cursor Version (Menu → About Cursor → Copy)

Version: 2.1.20
VS Code version: 1.105.1

For AI issues: which model did you use?

Auto

For AI issues: add Request ID with privacy disabled

Request ID: a98837d0-234e-4a62-b9d7-d47da4df5904
ConnectError: [internal] Serialization error in aiserver.v1.StreamUnifiedChatRequestWithTools
at vscode-file://vscode-app/c:/Users/aldemar_cuartas/AppData/Local/Programs/cursor/resources/app/out/vs/workbench/workbench.desktop.main.js:6330:404567

Does this stop you from using Cursor

No - Cursor works, but with this issue

Hey, thanks for the report. Let’s try these steps:

Quick checks:

  • Disable HTTP/2 (most common fix):
    • Open Settings (Ctrl+,)
    • Search for “HTTP/2”
    • Enable “Disable HTTP/2”
    • Restart Cursor
  • Start a new Agent session. In similar reports, the error sometimes gets stuck in a specific session, but everything works fine in a new one.

Check MCP servers (if you have any configured):

  • Cursor has a limit of 80 tools
  • Disable any MCP servers you’re not actively using
  • Some users found this fixed intermittent connection issues

Run network diagnostics:

  • Cursor Settings → Network → Run Diagnostics

Please try these steps and let me know if the issue persists. If disabling HTTP/2 doesn’t help, let me know whether a new Agent session works and what Network Diagnostics shows.

Hi,

I attached a video with the issues. I configured what you recommended and it didn’t solve the problem.

The last part of the video shows how the chat keeps planning next moves without any advance.

I noticed this issue happens randomly in any part of the process, but also, most of the time, in the last part before showing Keep All button, when it’s trying to build or test.

I updated Cursor with the latest version.


Here another issue case in a new fresh chat:

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