Cursor can't read images

Support Bug Reports
1

Where does the bug appear (feature/product)?

Cursor IDE

Describe the Bug

When using Cursor IDE to reference image files, images cannot be loaded in any model.

Steps to Reproduce

Simply start chatting by referring to the image.

Expected Behavior

Return a response based on the image

Screenshots / Screen Recordings

cursor_cant_read_images2.png
cursor_cant_read_images2.png571×1010 77.4 KB

Operating System

Windows 10/11

Current Cursor Version (Menu → About Cursor → Copy)

Version: 2.2.20 (user setup)
VSCode Version: 1.105.1
Commit: b3573281c4775bfc6bba466bf6563d3d498d1070
Date: 2025-12-12T06:29:26.017Z
Electron: 37.7.0
Chromium: 138.0.7204.251
Node.js: 22.20.0
V8: 13.8.258.32-electron.0
OS: Windows_NT x64 10.0.26200

For AI issues: which model did you use?

Opus 4.5
Gemini 2.5 Flash
Composer 1

For AI issues: add Request ID with privacy disabled

5508438c-21f5-434f-85b0-5f8e39a63e33
9228c656-4af9-4d6a-aeca-ca3465e7bbf6
d04472a9-ef55-43f1-bd27-a373b73bec5b

Does this stop you from using Cursor

Sometimes - I can sometimes use Cursor

3

Hey, thanks for the report.

The issue with image reading is a known technical problem.

For now, please try:

  • Using a different model (for example, Claude instead of Gemini)
  • Making sure the image is in a supported format (JPEG, PNG, GIF, WebP)
  • Restarting Cursor

The team is working on a fix. Stay tuned for updates.

4

Thank you for your response.

As mentioned in my initial report, I was unable to get the images recognized even after trying different models or restarting the system.
Subsequently, when I had the same model verify the integrity of the images, it reported all of them as normal. Furthermore, when attempting to view them using the OS’s built-in viewer or uploading them to sites like X.com, everything worked normally.

If there is a URL or something similar where I can track the issue, I would appreciate it if you could share it.

Sincerely,