Cursor website appears as a blank white page

Bug Report
1

When I attempt to visit the website, the entire page is blank white. No error messages or anything. I can visit it on my mobile device but not on my desktop using Chrome.

2

Hey, have you tried using a different browser? Also, are you not using a VPN or similar software?

3

Yes. I have tried in Chrome, Edge, and Firefox. All are showing just a blank white page while on desktop.

I have tried it with my VPN enabled and disabled, but no difference was observed. :frowning:

4

Open DevTools and check if there are any errors.

5

Hi. No errors have been printed to the console aside from these 2.

image
image1915×900 27.1 KB

Here is a screenshot of what I see.

6

The issue might be related to DNS settings. Try changing the DNS to 1.1.1.1 or 8.8.8.8. Use the command ⁠curl cursor.com in the terminal to check if there’s any response from the server.

7

curl cursor.com
Redirecting…

This is the only output.

8

I still think the problem is with the DNS. Can you check the settings?

9

Hi @ckd , do you still face the issue?
I had the same problem since 3-4 weeks ago. I have tried 3 different browser, edge, firefox, chrome, and chromium. None of those work.

I’ve try to use vpn, changing DNS Server, changing Wifi connection. None of those work either.

However, curl command from my terminal works fine. Idk what’s wrong here?
also if i use proxy tool such as Burp Suite, the cursor page can be accessed.

Still, the page doesn’t show any data if i open it on regular browser.

10

I’m having the same issue with chrome, firefox, edge. The only error I see in the console is this:

image
image1398×951 28.2 KB

11

Hey, what happens if you ping cursor.com in your terminal, does that work?

12

It works fine, the host is reachable

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image717×247 7.02 KB

13

If ended up here because you’re trying to download the installer, this may help you:

I had the same issue. Tried Edge, Chrome, Firefox, Opera, Chromium, Brave… and nothing. No VPN, on VPN, changing DNS, etc.

I could though access from my Mac. That did it. Although clicking the WINDOWS download button only downloaded the MACOS version.

Then I used inspect > Network > and got the downloader link.
https://downloader.cursor.sh/macos/installer/universal

I changed it to
https://downloader.cursor.sh/windows/installer/universal
and used it on my Windows device.
It worked.

14

I also was able to download with curl, but the problem is when trying to sign in for the AI capabilities :confused:

15

yes, I realized that shortly after installing/running the soft. Couldn’t authenticate. Weird…

16

Okay. Try DuckDuckGo browser. Worked for me.

1 Like
17

I just tried Arc and also worked for me, thanks :slight_smile:

1 Like