Failed to enable [REPO]: This Bitbucket workspace is connected to a different Cursor team. Disconnect it there before connecting it here

Support Bug Reports
1

I’m trying to setup bugbot to be used with Bitbucket Cloud, when I try to enable a repo I get this error:

Failed to enable [REPO]: This Bitbucket workspace is connected to a different Cursor team. Disconnect it there before connecting it here.

We only have one Cursor team so this is not possible.

Any help would be greatly appreciated.

Thank you.

2

Hi there!

We detected that this may be a bug report, so we’ve moved your post to the Bug Reports category.

To help us investigate and fix this faster, could you edit your original post to include the details from the template below?

Bug Report Template - Click to expand

Where does the bug appear (feature/product)?

  • Editor, Tab & Chat (autocomplete, Composer, in-editor agent)
  • Terminal & commands
  • Models, pricing & API keys (availability, Auto/Max, BYOK/Bedrock)
  • MCP & tools
  • Cloud Agents & Automations (cursor.com/agents, scheduled/event)
  • BugBot & Code Review
  • Cursor CLI
  • Cursor Mobile
  • Remote (SSH / Dev Containers / WSL)
  • Account, billing & login
  • Something else…

Describe the Bug
A clear and concise description of what the bug is.

Steps to Reproduce
How can you reproduce this bug? We have a much better chance at fixing issues if we can reproduce them!

  1. …
  2. …
  3. …

Expected Behavior
What is meant to happen here that isn’t working correctly?

Screenshots / Screen Recordings
If applicable, attach images or videos (.jpg, .png, .gif, .mp4, .mov)

Operating System

  • Windows 10/11
  • MacOS
  • Linux

Version Information

  • For Cursor IDE: Menu → About Cursor → Copy
  • For Cursor CLI: Run agent about in your terminal
IDE:
Version: 2.xx.x
VSCode Version: 1.105.1
Commit: ......

CLI:
CLI Version 2026.01.17-d239e66

For AI issues: which model did you use?
Model name (e.g., Sonnet 4, Tab…)

For AI issues: add Request ID with privacy disabled
Request ID: f9a7046a-279b-47e5-ab48-6e8dc12daba1
For Background Agent issues, also post the ID: bc-…

Additional Information
Add any other context about the problem here.

Does this stop you from using Cursor?

  • Yes - Cursor is unusable
  • Sometimes - I can sometimes use Cursor
  • No - Cursor works, but with this issue

The more details you provide, the easier it is for us to reproduce and fix the issue. Thanks!

7

Hey there! That message means the workspace is still linked to another Cursor team on your account, even if you only actively use one. There’s no way to release it from the team you’re in, so reset it from the Bitbucket side:

  1. In Bitbucket workspace settings → Forge Apps → Cursor, uninstall it.
  2. Reinstall from Integrations in your Cursor dashboard (Bitbucket → manage menu → Install Cursor app). It can take a few minutes to sync.
  3. Back in Forge Apps → Cursor → Connect to Cursor, pick your team, then re-enable Bugbot.

If the team picker shows two entries with the same name, rename the team you actually use first (Dashboard → Settings), reload the connect page, then pick it - you can rename back after. Full steps: Bitbucket integration docs.

If still stuck? please email [email protected] and we’ll look at it from our side.

8

Thank you for your response, this was useful and I’ve now managed to reconnect under the right team (not sure why we have two teams) and I don’t get this error anymore, however, now I get the following error:

Failed to enable REPO: Cursor could not verify Bitbucket workspace connection. Reconnect the workspace and try again.

I’ve also emailed hi@ as requested, thank you.