During the rollout of v0.46, and the coinciding release of Claude 3.7, a bug was introduced that caused failed fast requests to count towards your quota.
While many of the issues were regarding the high demand on the new Claude 3.7 model, the issue on our end was that these requests would still be counted against your usage.
We have already rectified this issue, so errored requests do not count against your monthly allowance, and we have also backdated this, so any falsely counted requests have been removed from your account - this accounted for >1 million requests being undone!
We apologize for this! Feel free to post any questions or concerns below, or for specific queries to your account, drop us an email at hi@cursor.com and we’ll be happy to help.
Dear Eric, could someone please have at critical bug reports in the Forum?
This is clearly an Cursror internal bug in the IDE code and i have confirmed the details. It makes Cursor completely unusable for the whole team, unrelated to model selection or prompts.
Update: while there was no difference earlier, there seems to be either a new issue or some improvement, depends how you see it.
Obviosly 1st of March rolled in, so the monthly usage doesnt show February statements.
Unfortunately im also unable to go back a month to see Feb usage based charges, it jumps to Jan 2025, and any jump forward stays on Jan 2025.
So either Cursor is going to chage us Feb usage based charges in full, or not at all, will have to see when or if it gets deducted from the CC.
For us this is not about the charged amount but about Cursor stopping being usable as business tool.
We did see that the first usage of GPT-4.5 was listed as included in Pro, perhaps one free use to try? (the list based pricing is 2 USD/request, just to be clear)
in any case it would really help to have things clearer and stable.
Hi Eric,
I feel just now this happened with me, I go two failed request, I resumed it and instead of 1 hit it is showing me 2 hits. Can you check this?
Still no reply from the Cursor team
Not on here or the email I sent
Looks like I’m taking my money over to surfing editor (they blocked the actual name, surprise surprise) because this is unacceptable
I still have 6 days before my fast requests reset and my prediction is that I will get a reply from Cursor the day before along the lines of “Sorry you account seems to have been missed, but hey look on the bright side, your requests reset tomorrow so no harm done”
why did this payment of $ 11.88 come out now I paid close attention this time, usage-based payment is definitely closed ? this is a nonsense !!! waiting for an explanation !!!
Hey, we have a system that tries to unlist anything that may not be fit for the forums automatically, for when the team may be inactive or asleep. It grabbed this as one to hide, but shouldn’t have done so!