Grok Bot Computer stuck "starting up" Update/Reset blocked, please recover server-side

Where does the bug appear (feature/product)?

Grok Bot

Describe the Bug

My Grok Bot Computer has been stuck in “still starting up” since around 22:30 CEST on October 8, 2026. All agents fail on every command with “The computer is still starting up. Try again in a moment.” They can’t use Shell, files, screenshots, or the browser, so all my scheduled routines are failing.
Earlier that day (around 17:40 CEST) the computer was overloaded. I ran Update Computer successfully, and it worked normally afterwards. Later that night it got stuck again and has not come back.
What I’ve tried:
Settings: Update Computer is not available (“not ready”).
Settings: Reset Computer is not available.
Fully quitting and reopening Grok Bot.
Waiting several hours.

Steps to Reproduce

Open Grok Bot (desktop or mobile app).
Ask any bot to run a command, read a file, or take a screenshot.
It fails with “The computer is still starting up. Try again in a moment.” (constant since Oct 8 ~22:30 CEST).
Go to Settings Update Computer: not available (“not ready”).
Try Reset Computer: also not available.
Fully quit and reopen Grok Bot: same result.

Expected Behavior

Expected: the computer comes back up with my bots, files, and logins preserved. Please recover or reprovision it server-side. I won’t press Reset unless you ask me to.

Operating System

MacOS
iOS

Version Information

Grok Bot 1.14.0 (17267)

Does this stop you from using Cursor

Yes - Cursor is unusable

I don’t quite have the same issue, but I am indeed not able to either launch terminals with my agents, or acceed the VM screen or do some other task like that… same as updating/reseting.. tho my agent have been able to talk with eachother!

Hi, could someone look into this? Almost one day without being able to use Grok Bot ticket number T-G90988