Grok Bot — existing agents missing after Recover Computer; new bot created

Where does the bug appear (feature/product)?

Grok Bot

Describe the Bug

I am requesting a server-side restore of my Grok Bot agent list. Please do not Reset the Agent Computer.
On the Grok Bot mobile app, my existing bots disappeared. I selected Retry first. Nothing changed. I then selected Recover Computer. A new bot appeared. The original bots did not return.

I opened the Windows Grok Bot app on two laptops with the same account. Both laptops show only that same new bot. Settings still shows both laptops as Connected. Show hidden chats is not available on the sidebar. I have not used Reset Agent Computer.

Please restore the previous bots, conversations, files, and logins to this account. Confirm whether the original agents still exist on the server.

Steps to Reproduce

The Grok Bot app on my iPhone stayed on the loading screen for a long time. About an hour later, I opened it again. The screen said the computer was not connected and offered two options: Retry and Recover. I tapped Retry first. Nothing changed. I then tapped Recover. After a second, a new bot appeared, and my original bots were gone

Expected Behavior

my main bots are gone

Operating System

Windows 10/11

Version Information

windows: Version 0.30.0

IOS: Grok Bot 1.4.0 (6495)

For AI issues: which model did you use?

laptop: Acer predator PHN16-72

mobile: Iphone 15 pro Max

Additional Information

None

Does this stop you from using Cursor

No - Cursor works, but with this issue

Hi @Emman_Cristhian_Cort!

Sorry to hear about that. I’ve tweaked some knobs in the backend. Can you restart Grok Bot and see if this is still the case?

Hi

I’m still seeing the new bot on my end.

Hi

Im still seeing the new bot and my main bots are still gone

pls notice my concern, my agents are still not showing.

Hi @Emman_Cristhian_Cort

Please restart Grok Bot and let us know if you see your data again!

Its okay now. Thank you!!