Having trouble using "Auto" mode

Where does the bug appear (feature/product)?

Cursor IDE

Describe the Bug

Having trouble using “Auto” mode.

Request ID: 2e84db80-31b4-43fb-b353-42a9df4a8a8b
{“error”:“ERROR_OPENAI”,“details”:{“title”:“Unable to reach the model provider”,“detail”:“We’re having trouble connecting to the model provider. This might be temporary - please try again in a moment.”,“additionalInfo”:{},“buttons”:,“planChoices”:},“isExpected”:true}

Steps to Reproduce

I just normally used Agent - auto mode

Screenshots / Screen Recordings

Operating System

MacOS

Current Cursor Version (Menu → About Cursor → Copy)

Version: 2.3.41
VSCode Version: 1.105.1
Commit: 2ca326e0d1ce10956aea33d54c0e2d8c13c58a30
Date: 2026-01-16T19:14:00.150Z (4 일 전)
Electron: 37.7.0
Chromium: 138.0.7204.251
Node.js: 22.20.0
V8: 13.8.258.32-electron.0
OS: Darwin arm64 23.3.0

Does this stop you from using Cursor

Sometimes - I can sometimes use Cursor

Hey, thanks for the report.

We’ve got an incident with Auto mode right now that affected a lot of users this morning. We’re already looking into it.