I need to unsubscribe from Cursor for the time being.
The webpage says to go to Setting and click manage, but when I go to settings there is no manage option.
Help?
Wanting to cancel before the next billing period.
Thanks.
If you don’t see a “Manage Subscription” button here, that should mean that you have no active subscription. Are you sure you’re logged in with the correct account?
Most definitely signed in with the correct account as it is showing how many usages I have left for GPT-4. And it is also the same account I am logged into the application with.
And checking my bank statement, I have been charged for it again for this month…
Sent them an e-mail. No response.
Did you fix this? I signed up on a whim, I couldn’t see any subscription on the website, so I assumed it wasn’t going to continue - now it’s just charged me more money. There is still no option anywhere to cancel, it shows me on a free account. Feels like I am being scammed.
Hey, I’ve sent you a DM.
I have the same problem. I want to cancel the pro trial since I don’t want to be charged after it ends, but when I go to Manage Suscriptions, I can only upgrade the suscription but not cancel it! Please help!
@Pablo_Di_Luozzo sent you a DM.
Same problem for me - took the trial, want to cancel now as not really satisfied with the trial, but having no way how to do so.
@Sanja_Tasic I’ve sent you a DM.
Why the DMs instead of a reply? How do I unsubscribe?
@Mangust25 DMs are when we need to ask specific info like email address that should not be revealed publicly.
You can unsubscribe in Dashboard > Usage & Billing > Manage Subscription and then unsubscribe there.
Do you have following in the left menu in Dashboard? There you can manage your subscription incl. cancel/unsubscribe.
I also encountered this problem. I did not want to buy a subscription after the free trial, but I did not find a way to cancel it. Now the money was debited from my card. Please help me
Hey, I’ve sent you a DM.
Hey, I’ve sent you a DM.
I tried to cancel before the trial ends, but couldn’t find the option to cancel, and now I am also facing the same problem. I already submitted the request to cancel the subscription, but I am getting an email every day saying that the cursor is trying to charge on my card. Please help me.