I switched to 1500/month fast requests, I paid $192 for yearly, but now I am in free plan?!

Hi, I switched my plan to 1500/month for a short period and then downgraded. Now I’m back on my free plan. I have a 500/month plan but didn’t use it during my 1500/month period. When I upgraded, I used maybe 600-800 requests which can be reduced from December 1st. I already paid $192 ($16/month) for a whole year, so technically I should still have around 5-6 months or more of 500/month requests remaining (I cannot access Stripe)

Hey, please send an email to hi@cursor.com.