Issues with performance? Unusable? Slowness? Check here and vote on fixes!

[condor]

Perhaps the Bug Report template needs a bit spacing to understand where what should be added, and may need links to docu/help pages.

Thanks for reporting a bug you have found in Cursor!
Please add the following info to help us diagnose your issue:

✅ **Check the forum** to ensure the issue hasn’t been reported already  
🐞 Provide a **clear description** of the bug
🔄 Explain how to **reproduce the bug** (if known)
📷 Attach **screenshots or recordings** (e.g., `.jpg`, `.png`, `.mp4`).  
💻 Tell us your operating system and your **Cursor version** (e.g., `Windows, 0.x.x`).  
🚫 Tell us if the issue stops you from using Cursor.  

[hdcrs]

Everyone talking about bugs, but I guess there is a huge thing behind this, I think some AI whales are pulling the AI rug from underneath Cursor feet. Cursor has become so popular and that might have not pleased some.
From my own experience, it started to be a bit dumb, but it got worse over the course of the last couple of weeks.
Correct me if I am wrong.

[DrJonoG]

Posting to keep this post at the top and add some details from my own experiences

My premium requests are taking about as much time as my slow requests used to.

Also, for some reason, Cursor has started significantly slowing down my machine, eating large amounts of power, memory and CPU usage. I’ve cleared chats etc but it doesn’t seem to be improving.

[condor]

@DrJonoG It shouldnt be slow or need so much resources. Could you create a separate bug report and list what you tried, happy to explore options to check and perhaps exclude possible common causes, it would also help the Cursor team to narrow down the code they may need to check or reproduce issue at least.

[hdcrs]

I have tried all models all combinations, same, not productive at all, it is not even able to remember few old questions of the chat.

[hdcrs]

@DrJonoG

slowing down my machine

slowing down my machine

I did notice the same, extremely slow.

[hbDelil]

It seems you’re missing the core of the issue here. The so-called slow requests aren’t just slow, they’ve been actively nerfed to the point of complete dysfunction. Users are left staring at a “Generating…” message for absurd lengths of time, with no output whatsoever.

What’s worse is that this isn’t an isolated experience it’s widespread. But those trying to raise the alarm are effectively silenced somehow. Whether by algorithm or moderation, any forum post highlighting this problem appears to be shadowbanned or buried before it gains traction. It’s not just frustrating it’s deeply concerning for any Cursor user that is mid-project and it is definitelly not on contract. Feels like an unethical move to push users to pay more for services. I just hope that it is a bug and not a corporate scheme. Otherwise it is just going to be Devin with extra steps. There is nothing wrong for a services provider like Cursor to ask for more for their services. But it is fraudulent behaviour for them to manipulate their customers base into paying more which is a completely different thing. What is lacking is transparency.

[jdubb75]

I’d like to check in, anybody else having issues locating this post on the forums?

Is the post still showing up in the Feedback category or the top/latest feeds?

• Yes
• No

[jdubb75]

Really hit the nail on the head here. It may not be the case that it’s entirely on purpose with mal intent.

However, the glaring issue is that suppressing customer reviews to ensure that there is purely a positive perspective on the market place is consumer manipulation and violates FTC laws on the matter. Potential users or other users should be allowed to be aware there is such a degree of dysfunction with the product. Feedback on the forum does fall under being protected as customer reviews per feedback guidelines; which I mentioned in the original post. There’s plenty to support your perspective. Hoped this post would help get some push back to get things fixed versus silencing, but it looks like it just builds a stronger case toward what you’re pointing out - I am saying that taking into account the post has been filtered out of the forums like the other posts, from what I can tell.

[jdubb75]

Considering zero other mods had been active recently since this had happened.. @deanrie? Is there any clear moderating policy on this subject or an explanation?

[condor]

I can answer about parts that I am familiar with:

• Yes I do understand. Me disagreeing with some statements and asking for bug reports doesnt mean I ignore your issues. The users in this thread report slow requests as non-functional level of slow. (This depends on several factors: amount of used slow queue, number of users in slow queue, … can also be issues, needs to be checked in detail)
• Generating… This message has several different causes, I had it too and others as well several times. Causes have been from Cursor not making API requests, chat thread long,… . (Here a network log and console log from Developer Tools would help to see whats the cause)

You have technical issues and I am trying to figure out whats going wrong in the specific cases. If this is not what you are looking for, let me know if you see something that I as member of the community can reasonably do.

I was also affected by some of the same issues you listed and I definitely know how it feels when you cant use a tool you have a paying subscription for and its needed for work. Hope that clarifies perhaps why I am willing to help as fellow forum member, not here to say that you are wrong about the issues you have or your opinions.

(not an Cursor employee so I wont address your other statements)

[liquefy]

I would like to update my findings, I went through the main page today (posts from past 3 days) and this post is nowhere to be found. I tried searching the title and nothing comes up. Quite a weird behavior if you ask me…

[danperks]

Hi, thanks for your feedback here. I’ll split this reply into two sections:

Performance Degradation
I appreciate your report about slower than usual performance recently.
There are two main reasons that can cause Cursor to slow down while you are using it.

Firstly, even with fast requests, higher load on the LLM providers does cause them to get slower during peak times, as there is less available compute per person. While we continue to improve and manage our capacity with these providers, this is fundamentally a side effect of how the inference providers work, so can only be mitigated so much by us on Cursor’s side. To work around this, switching to ‘Auto’ or to a different model can often help, as you may just be using the a very popular model at that time.

Secondly, the other side of this is any slowdown on your specific machine / install. There can unfortunately be a number of things that come into play here, such as your chat history size, how much context you are sending into the model, the amount of extensions you have installed and how performant they are.

While there is no magic fix for this, you can first rule out the extensions by running cursor --disable-extenions, which will launch a single instance of Cursor with all of the extensions disabled, giving you what we’d call the “out of the box” experience.

Forum Post Moderation

Cursor has seen astronomical growth over the past weeks and months, and we are still working to staff up our teams to ensure we can handle this volume correctly. As such, we’ve unfortunately had to rely on automated moderation for some time.

One of these moderation systems reads the content of posts to try and find if they are unconstructive or overly flippant, which is not the way of conduct we hope people would use when interacting on the forum.

Unfortunately, again due to a lack of human capacity, this system has not be monitored for it’s success recently, and it does seem like posts are being flagged for this with too much sensitivity - we never want to hide constructive criticism or feedback, as this is a incredibly valuable metric for us to help steer the future development of Cursor based on what the users enjoy and what they hate!

We’ve always wanted the forum to be a place for constructive discussion between Cursor power-users, but due to how quickly the product is moving and our difficulty in scaling up to match the volume, the forum has more posts than we have the capacity to view and respond to.

To Close

I do want to assure you all that change is in the works here. Our teams are starting to grow and capacity for technical support on the forums is next on our list.

You should also start to see some changes on the forum soon, which will help improve its overall functionality.

We will prioritize resolving the overly-aggressive moderation shortly, and I’m hopeful the forum will see significant upgrades in the very near future!

We have the best intentions at heart here, so please bare with us as we get the foundations in place to make the forum what we hope it can be!

[lowcodeai]

Here’s the bottom line: there’s no foreseeable fix for Cursor’s sluggishness. The excuse given – a lack of “team” and “infrastructure to support the high demand” – just doesn’t fly, especially considering the multi-billion dollar investments Cursor recently secured. For those of us paying $20 a month (a fee @Danperks previously suggested was too low for us to “demand too much”), the advice is to “activate fast request mode” if we want better speed. This raises a serious concern that eventually, we, the smaller paying users, will be footing a much larger bill – maybe $500 – to ensure investors who recently poured in billions see their returns.

Furthermore, there’s a strong suspicion that Cursor is either hiding or downplaying feedback about performance issues and slowdowns. Over on Reddit, this topic is blowing up; thousands of users are well aware of the problem, including potential new users who are now saying they won’t even bother trying Cursor because of these reports. It’s sketchy, to say the least, how hard it is to find any real talk or responses from the Cursor team about this in the official community channels.

@Danperks, the math is simple, and you know this narrative won’t hold water for long. Your target audience is generally smarter than average; we’re not going to be suckered into handing over our money to Cursor indefinitely under these circumstances. All it takes is one decent open-source alternative to gain traction, or a competitor to offer even minimal improvements that go viral on Reddit, Discord, and other forums, and Cursor’s paying user base will jump ship.

A piece of advice: Be straight with us. Communicate honestly, give us timelines, and provide updates on these issues EVERY SINGLE DAY. Don’t roll out radical changes without giving users a heads-up; we have a right to be informed and prepared.

[jdubb75]

Hey @condor maybe you can pass this along to other users as well. I’d found that reinstalling intellicode/intelligence extension is a fix for a lot of people experiencing the continual ‘Generating…’ issue they’re experiencing. Did a lot of digging to solve that on my own time.

A major part of this post was to help consolidate and be less sporadic about chunk issues like this one. Pushing to find solutions that can be solved that are more systemic - this one’s rooted in a VSCode extension.

Regardless, @danperks silencing posts like this is entirely inexcusable. Advocating together was to pick up the slack on here that we’re seeing in your alls team. Condor puts in a lot of time and effort and I do my best to help other users throughout my day as well. If the intellicode/intellisense fix above works for enough users, roll out a force reinstall of the extension on the next update so we can get the forum cleared up and improve some users experiences.

That suspicion that they’re downplaying those issues is actual illegal to do in the consumer market place and the FTC considers that market manipulation due to the consumer feedback guidelines they implemented. @lowcodeai

[XhakaTech]

lets add that error " Your request has been blocked as our system has detected suspicious activity from your account. " is shown for anything that is not an AUTO chat.

[c0dz]

I’m writing to report the extremely poor performance of Cursor in recent days. Requests are much slower than usual, seriously affecting my workflow. This issue has been ongoing for several days, making the service nearly unusable.

Since I’m paying for a service that should offer stable performance, I expect this to be fixed immediately. I also expect a refund for the days the service was unusable due to this issue.

[Kris77z]

I hope the team can resolve this as soon as possible. Paying for a service and not receiving it is truly frustrating.

[Xplore]

@danperks Hi, Dan,
I want to feedback on a random and arbitruary block on my account

While I was working on my project, I suddenly got such block message, I am student account who got the cursor pro, I know if I sent request email to [email protected], I can only got AI supporter’s response which is no use.
I really needs a real human support to unblock my account. I am not using a VPN, I’m an authentic student, I can provide any certification to prove my identity. All I hope is a reliable service to help my study. I am really tired of resolving those similar arbitrary blocks, really disappointing.
Thank you. And I sincerely hope that you can help me!!!