@omer_ozcan, could you clarify: have you switched to The X Subscription, or are you still on the legacy Pro+ plan? On legacy Pro+, limits still reset once a month. The weekly pool is only available on The X Subscription. If you’ve already switched, check Dashboard > Usage to see which models and modes are using the most. Usage depends on the selected model and the amount of context. If it looks like the charges don’t match your actual usage, please create a separate thread in Bug Reports and attach a screenshot of Usage plus the Request ID from a couple of requests. We’ll take a look there. For billing questions about a specific account, contact [email protected].
@blockmodule, on your questions:
- Legacy plans. I haven’t seen any announcements about changes to them, and I can’t promise anything about the future. Right now, Pro, Pro+, and Ultra work the same as before, and switching to The X Subscription isn’t required.
- Switching. Users switch to The X Subscription through billing settings. It’s a user choice. If someone ended up on the new plan without starting the switch themselves, that’s an account-specific issue and they should contact [email protected].
- Communication. I’ve passed along your feedback that the key terms should be clearly visible before switching, including that the change is irreversible, third-party models are billed separately at API rates, and the pool is weekly.