Hi there,
I have been charged $357 today!
I was charged $185 last month. I sent an email to hi@cursor.com and got no response or guidance. I had initially paid for a month and then changed to an annual subscription and now I have no idea what’s going on.
How can I get some help / guidance. I love cursor but might not be able to afford unpredictable charges for which I cannot get some guidance.
Hi @IvanOboth ,
I have flagged your scenario with the accounts team.
I know they are very busy, but hopefully they will respond soon.
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Me too
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responded over email!
Thank you, much appreciated.
Thank you for responding and guiding me on this, it has been resolved. So each increase in monthly requests (500) is under the hood billed as a cursor seat and since Im on annual plan, every increase is converted to a full year sub, which makes perfect sense, thank you