Opus 4.5 missing from models list

Bug Reports
1

Where does the bug appear (feature/product)?

Cursor IDE

Describe the Bug

I am on enterprise plan, all of my co workers already have Opus 4.5 – but it’s not showing up in the models list at all (yes even the settings models list) and I have clicked the refresh button numerous times (like hundreds of times) to no avail.

Also when you click the model refresh button, the entire button spins, instead of just the icon.

I have tried everything, I have tried uninstall/reinstalling cursor a bunch of times, still nothing.

Steps to Reproduce

Open up cursor
Tried to use Opus 4.5
It’s not there.

Screenshots / Screen Recordings

Untitled-5.png
Untitled-5.png1152×1471 77.1 KB

Operating System

MacOS

Current Cursor Version (Menu → About Cursor → Copy)

Version: 2.1.39
VSCode Version: 1.105.1
Commit: 60d42bed27e5775c43ec0428d8c653c49e58e260
Date: 2025-11-27T02:30:49.286Z
Electron: 37.7.0
Chromium: 138.0.7204.251
Node.js: 22.20.0
V8: 13.8.258.32-electron.0
OS: Darwin arm64 25.0.0

Does this stop you from using Cursor

No - Cursor works, but with this issue

2

Hey, thanks for the report. Since Opus 4.5 was released just a few days ago, this might be a provisioning or sync issue. Let’s troubleshoot:

Please follow these steps in order:

  1. Run network diagnostics: Cursor Settings → Network → Run Diagnostics. Share any errors.
  2. Check API keys: Cursor Settings → API Keys. If anything is configured, temporarily disable it and restart Cursor.
  3. Sign out and back in: Cursor Settings → Account → Sign Out, then sign back in.
  4. Try adding models manually: On the Models page, click “Add custom model” and add:
    • claude-4.5-opus-high
    • claude-4.5-opus-high-thinking
      Click the refresh button after adding them manually.

Let me know if manually adding models helped.

3

  • Cursor network diagnostics all came back with a check mark (pass)

  • All API keys are disabled (because enterprise mode)

  • I have signed in/out as part of trouble shooting before, and I just did it again, closing cursor in between – still the same thing

  • Adding the models manually seems to have SORT OF done the trick – I can only seem them in the agent chat drop down list, they don’t appear in the Models settings list -

    I also cant differentiate between high-think and high, because they both just appear as high

    image

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    image1098×548 17.3 KB

There seems to also be no way of removing custom models or editing them in any way, that I can find – and when you click the refresh button, the entire button spins (probably only the icon inside the button should spin)

Seems to be some bugs around this area – I have also tried removing cursor completely and rm -rf on the application library folder and re-installing cursor, didn’t seem to help with anything

When I go to Agents | Cursor - The AI Code Editor – I can see Opus 4.5 – so it should be available for my account

image
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4

Thank you for the thorough troubleshooting! To help investigate the sync issue, could you please check for console errors?

Steps:

  1. Open DevTools: Help > Toggle Developer Tools
  2. Click the Console tab
  3. Go to Cursor Settings > Models and click the refresh button
  4. Screenshot any red errors that appear in the console
  5. Share the screenshot here

This will help engineering understand why the models aren’t syncing to your account despite your coworkers having automatic access.

Current workaround: Continue using the manually added models - they should work functionally even with the display issue.