Where does the bug appear (feature/product)?
Somewhere else…
Describe the Bug
Hi,
I need the receipt every month for bookkeeping. If it’s sent to my mailbox, it’s automatically recognized by software.
Right now, i have to go to the site, log in if needed, click settings, click manage subscription, download the invoice, go to my bookkeeping software, find the transaction, upload the pdf, and save. This could all be fully automated if Cursor would send an automatic email! And I am certain I’m not alone.
Since you use Stripe, all you need to do is change a setting on your dashboard: “Email customers about successful payments” found at Stripe Login | Sign in to the Stripe Dashboard
Here is additional information:
support.stripe.com
Why did Stripe not send an email receipt for my successfully paid Invoice? :…
Find help and support for Stripe. Our support site provides answers on all types of situations, including account information, charges and refunds, and subscriptions information. Get your questions answered and find international support for Stripe.
Many topics about that since the beginning of Cursor and still no answer : 5mn please!! => Connect to your Stripe account, check the box, and save our lives !
Steps to Reproduce
Get a Cursor plan, wait for the receipt in your mailbox. No receipt sent !!
Expected Behavior
Receipt in mailbox, no more work for Cursor team’s, Stripe do it alone, juste check the box.
Operating System
Windows 10/11
MacOS
Linux
Version Information
Every Cursor plan
Additional Information
Please, two years for checking a box, too long. I’m gonna leave Cursor because of that, juste check the box in your Stripe account !!
Does this stop you from using Cursor
Yes - Cursor is unusable