Hello, I have clicked the “request a refund“ button, and I have received an email saying that it has refunded to my account. However, I double check my account, and the refund have not received. Is there a timeline for the refund to arrive? Or is there anything I should do after receiving the email?
Hey! The refund should be processed within 7 business days. Please let me know if it doesn’t.
Hello, I have the same problem. I clicked the “Request a refund” button on July 21, 2025, and my subscription was immediately canceled. However, it’s now been three weeks and I haven’t received any confirmation email or the refund itself. I have already emailed [email protected].
where is the “Refund” button, I don’t feel like paying you for the second month that would be rewarding trash behavior; the first month Cursor v0.49~v1.0 was excellent though
I sent email to [email protected] weeks ago asking for a refund, they never answered my email.
What a scammers
Hey, to cancel your subscription, you need to go to the billing page and cancel it there. Click the “Manage Subscription” button on this page: