I’ve sent you a private message.
Well, why do you use sheer id then? Why do the students from the eligible universities have to waste their time, uploading their personal documents, pictures, etc just that in the end of the day you will reject them?
Hello Cursor Team,
I’m a university student and have an active GitHub Student Pack, which proves my eligibility for educational discounts. However, my university does not issue institutional email addresses - and certainly not with .edu domains.
I tried to reach out via email support, but received an automatic response requiring a .edu address, which is not an option in my case. Many students around the world (especially outside the U.S.) face the same issue.
Please consider adding manual student verification based on documents or GitHub Student Pack status. This is already accepted by major platforms like JetBrains, GitHub Copilot, Notion, and more.
I love using Cursor, and I’d be happy to upgrade with the student discount - if there’s a fair way to verify.
Thanks for understanding!
They do not currently provide student access to students without specifically an email that ends in .edu. Plenty of threads by many non-US students left hanging, including mine, but there is no reply other than non-answers in that one official thread.
Thanks for sharing this—I’m experiencing the same issue. I’m a student in Croatia, and up until now, every platform that offers student plans has granted me access without any problems. I verified my student status through SheerID, but for some reason, Cursor still won’t allow me to apply the coupon.
It’s a bit confusing, especially since I really enjoy using Cursor and find it incredibly useful. I believe it would be a huge help to students, many of whom are not in the best financial situation. Hopefully, this can be looked into and resolved soon.
Sorry to hijack, but I’ve got the same issue too. It looks like .ac.uk addresses (the only official edu email here in the UK) aren’t permitted.
I’ve emailed the team from my university email in the hopes that someone can manually activate me, but I’m not hopeful after looking up how long this issue has been happening. Would you mind sliding in my DMs if you get 2 mins to discuss? 
I have the same problem in Belgium and I receive the same automated reply mail, anyone knows how to fix this?
@condor I haven’t received any response from [email protected] since last 3 days.
So it looks like the AI bot from the [email protected] email just sends an initial automated response and closes the ticket.
Would you mind taking a closer look at this bug @deanrie?
Hey, what’s your question?
so you guys are saying there is no update from cursor team ?? regarding this issue ?
Hi Cursor team,
I’m a student from Croatia, and I’ve been trying to access the student discount for Cursor through the SheerID verification system. My university is actually listed in SheerID, and I’m able to select it during the process. I uploaded all the required documents for verification, and shortly after, I received an email saying “You’re almost there.”
However, when I click the provided link, I get redirected to SheerID where I’m met with an error message saying they’re having trouble validating my ID. I’ve tried multiple times and followed all instructions carefully.
To resolve this, I reached out to [email protected], but unfortunately, it seems the responses are automated and haven’t helped me move forward or resolve the issue.
Feature Suggestion:
Please consider implementing better support for international students, especially from European universities, either by:
- Providing a dedicated manual review option for student verification
- Integrating alternative verification methods for non-U.S. students
- Expanding SheerID’s support or adding additional platforms that recognize international educational institutions
Cursor is a brilliant tool, and I know many students in Europe would love to try it out with the discount. Enhancing this process would make the platform much more accessible globally.
Thanks for considering!
I think we should tag them on twitter, might help
Here repost or reply to this tagging founders or anyone from cursor
@deanrie, I wanted to cancel my subscription (& get refund)?
Cursor offering for students is just not working. I applied as well from a Polish university. After the SheerID error I’m unable to access my Cursor dashboard (stuck in a login loop). “Support” channel is just a useless AI bot (the irony). No wonder they don’t want to help us, they already got their PR boost from “supporting students”. Delivering on this message is apparently beyond them.
I have the exact same issue ! It’s been three days trying to activate my student plan !
Artificial intelligence is great, but in this particular case, they could make an effort to come up with a convincing solution!
If someone knows how to fix this problem it would be awesome
I have NEVER received a useful response from ANYONE at that email address! Been that way for a LONG TIME. They always say this but its not true!, All smoke and mirrors, kinda like this software you know
@RoadkillRon appreciate the feedback. Support on different topics (tech, billing, …) has been scaling up and improvements are ongoing. Goal is also here to improve Forum and make it better for everyone.
Oh, Okay, Might want to fix Cursor itself first tho, might be better in that order!