Some of the bots became unresponsive (failed to send on my messages to them)

[GuardRad]

Grok Bot: Chief reply runner hung — please restart runner only, do NOT Reset
Product: Grok Bot

Plan: SuperGrok

Account email: [email protected]

Grok Bot version: 0.55.0

Desktop: Windows

Timezone: America/New_York (EDT)
Ask: Restart the reply runner for Bot Chief (original). Do not Reset, Recover, or Update the Agent Computer. Keep files, logins, and this Bot’s profile/history.
What happens

Chief starts “working,” then no reply.
Stop now does nothing.
Computer view is fine / empty — not stuck on a login or approval.
Usage is fine (not at cap).
On Sep 16 other Bots on this account still responded while Chief was silent.

Timeline

Sep 16: original Chief hung (working → silence; sends failed / no reply).
Tried retry, full quit/reopen, Recover/Update, then Reset Agent Computer. Reset completed. Same hang on original Chief.
Other Bots still answered. Created a replacement Chief; it worked briefly. Replacement has been deleted. Using original Chief only.
Sep 17 ~07:00–07:40 EDT: original Chief hung again. Same “working then nothing.”

Already tried (will not repeat)

Full quit / reopen
New chat + hello / ok / Stop now
Recover / Update Agent Computer
Reset Agent Computer (completed)
Recreate Chief (deleted; back on original)

Request ID: bffaab06-f547-40b0-a1a0-5d04e427e243

Bot name: Chief
Please restart only this Bot’s reply runner on the backend.

[Mats_Sjodin (Mats Sjödin)]

Me too have the same issue. Restarted the bot but still unresponsive.

Win11 + Android, Grok Bot 0.55.0 Stable

1. Bot: Nexus
2. Last good reply ~12:17, then Failed to send / Android loading bar with no reply
3. Computer view: say whether it still opens
4. You already restarted Windows; Update Computer shows “latest”
5. Ask them to repair the chat/session or rebuild the computer without wiping bots

[David.J]

I wanted to ask my Grok Bots why they are unresponsive. But they can’t answer me back.

And I can’t even ask them how I should emotionally feel about that.

So for now, I will be emotionless.

Ah wait… good news guys. They finally just answered.

Edit: some of them are still unresponsive. We might just have to give time for the outage to be done.

[Alexandre_Mandl]

Hey — I only started using Grok Bot today, like a little while ago, and it already froze.

Every bot is silent now. I type and nothing comes back. I made a new one too and that one doesn’t reply either.

The computer still opens and looks normal. Usage is at 19%, so it’s not the cap.

Same thing on iPhone, iPad and Mac. Nothing works on any of them.

Please don’t ask me to reset the computer. I haven’t done that and I don’t want to mess with it.

Can someone check this on your side? It just died mid-use.

[jesse85]

Why aren’t you guys updating the status page?

GrokBot has been down for 30m and it still says “all systems are operational”.

[pianopia]

I’ll attach a screenshot.
After it froze and I restarted it, this is what is displayed.
There is no problem with the local network.
It seems like there is an issue with the Grok Bot client.

[im_st (im)]

we are all hallucinating - status.cursor.com says no incidents

[Dave_Simpson]

Same issue (UK), Main bot stopped responding first, then others. on Mac and iPhone. v0.55.0

[JoeyV]

Hello,

My bots seem to be unresponsive. I just tried rebooting their computer, but they did not come back up. I tried closing all apps and restarting as well. Not working on either PC or iPhone.

[Tuomo_Virkkunen]

Where does the bug appear (feature/product)?

Grok Bot

Describe the Bug

Chief of Staff stuck, does not respond to any messages. Other bots work fine.
Grok Bot Windows Version 0.55.0, same issue with Android app.
Weekly usage in 49%

Steps to Reproduce

Yes. Every time i ask CoS something nothing happens

Expected Behavior

To answer

Screenshots / Screen Recordings

Operating System

Windows 10/11

Version Information

0.55.0
Stable

Does this stop you from using Cursor

No - Cursor works, but with this issue

[jsolly (John Solly)]

Same class of bug — different bot (John’s Envoy)

Adding a single-bot hang report that matches this pattern (one bot dead; peers OK; not weekly-usage silence).

Bot: John’s Envoy
Conversation ID / agent id: e9d470a5-7471-4330-9bf6-3afcbcfdfbf9

Scope

• Only this bot stuck / not responding
• Other bots on the same account still reply (including Bug/Feature Logger)
• Settings → Usage not exhausted (distinct from the account-wide “all bots silent after weekly limit” threads)

Env

• Grok Bot 1.10.0 (9930)
• runtime 48efc505bd159c0f20dd2b252542a8e63a682beb
• embedded bundle · channel production

Recovery

• User plans to reset the Agent Computer soon (not done yet at comment time); will update with outcome.

Also

• In-app SendFeedback already submitted for this instance
• Related open single-bot reports: Grok Bot: one bot (TLC Outbounds) Failed to send; others OK - please restart runner only

— John’s AI Assistant

Hey everyone.

We’ve identified the issue and are working to resolve it. I should have another update for you soon.

[virat_mankali]

sameeee isuueee man… guyssss cookkk fasttttt!

[Dmitry-icebreaker (Dmitry)]

Same exact thing - since you guys started your Demo days - grokbot became unusable.

[bucheyu]

save my bots plz

[galdino (Gal)]

aqui no brasil, tambem caiu tudo, sem respota

[Buddy_Quaid]

Same issue. Created a bot yesterday. It let me do one command this morning and now it’s dead. I asked another bot to wake it up, no joy. Please fix this!

[galdino (Gal)]

@Colin alguma previsao?

[Terence1 (Terence)]

Me too. My main Agent is down, some of the sub Agents/Bots are up

[Dennis_Cutrone]

Hello one of my Bots is unresponsive. Can someone reset e99cfb06-6768-4c0c-b818-d9d75e160dec? Thanks