Grokbot - Bot failed to respond

Support Bug Reports
1

Where does the bug appear (feature/product)?

Grok Bot

Describe the Bug

GrokBot stopped working yesterday. I tried to create a new agent and it’s still broken:

“Bot failed to respond, Something went wrong while generating the reply. Try again”

9656099d-a597-4c43-a232-f233a434a424

Steps to Reproduce

I was just giving my bot instructions, and it broke

Expected Behavior

I expect the bot to work

Screenshots / Screen Recordings

Grokbot Dead.png
Grokbot Dead.png783×203 14.1 KB

Operating System

Windows 10/11

Version Information

Version: 0.20.0
Release Track: stable
OS: win32

For AI issues: which model did you use?

The default for grokbot

For AI issues: add Request ID with privacy disabled

9656099d-a597-4c43-a232-f233a434a424

Does this stop you from using Cursor

Yes - Cursor is unusable

5

Hey @AnyProp_Corporate, thanks for the report and the request ID!

From what we can see, your Grok Bot’s computer got into a stuck state yesterday evening, and since every agent runs on that same computer, creating a new agent hits the same wall, which matches what you saw.

The quickest fix is to reset it from the desktop app: go to Grok Bot’s Settings > Updates, and hit Reset Grok Bot’s Computer. Your Bots, files, and logins are all kept (installed apps and packages get removed), and it takes a few minutes to finish.

If anything is still failing after the reset, let us know here.