Grok Bot failed to respond after Reset Grok Bot’s Computer

Where does the bug appear (feature/product)?

Grok Bot

Describe the Bug

Error: Bot failed to respond / something went wrong while generating the reply. Every message fails, including a new agent.
Version: 0.24.0
Release track: stable
OS: darwin (macOS)
Conversation ID: 5036cf63-02ec-4873-b315-591244892cf6
Already tried (did not fix):

Reset Grok Bot’s Computer (Settings → Updates)
Quit and reopen Grok Bot
Log out and back in
Restart Mac
Create a new agent (same failure)

This matches the 18–20 Aug stuck-runner reports. Reset did not recover the cloud computer. Please reset or reprovision the Grok Bot computer on the account side.

Steps to Reproduce

Type any message into the grok bot interface. I only have one agent setup - chief of staff

Expected Behavior

No error returned.

Operating System

MacOS

Version Information

Grok Bot 0.24.0 (stable)
OS: darwin (macOS)

Does this stop you from using Cursor

No - Cursor works, but with this issue

Hey @Kirk, following up on this!

The cloud computer hosting your Bots was recovered on our side yesterday evening (around 21:00 UTC on Aug 23), and we have seen messages going through successfully on your account since this morning.

Could you give it another try and confirm everything is working for you now? If anything still fails, let us know and we’ll dig back in.

Thanks Collin - it looks good now.