Describe the Bug
After receiving confirmation from SheerID that my student verification was successful, I clicked on “Apply Discount” on the Cursor student page. Instead of being redirected to the Stripe checkout page, the page just keeps loading indefinitely. When I refresh, my account still shows the Free plan (50 fast requests), and no discount is applied.
SheerID has confirmed my verification is complete. Cursor support says the Stripe billing step did not trigger, but I have no way to retry it.
Steps to Reproduce
Complete student verification via SheerID
Receive confirmation email of successful verification
Click on “Apply Discount” button at Cursor for Students | Cursor - The AI Code Editor
Observe: Page loads forever, and Stripe billing/checkout never appears
Refresh: Account still shows Free plan
Expected Behavior
After clicking “Apply Discount,” the system should redirect to the Stripe billing page and upgrade my account using the verified student discount.
Screenshots / Screen Recordings
Operating System
Windows 10/11
MacOS
Linux
Current Cursor Version (Menu → About Cursor → Copy)
Version: 0.37.2
VSCode Version: 1.88.1
Commit: a936eaa0bfc2e4f945f6abec2b3646d727b23294
Additional Information
Email used for verification: [email protected]
SheerID Request ID: 6825f1c57e27651996a5a933
Verified on: May 15, 2025
Issue has persisted for over 3 weeks with no resolution from Cursor or SheerID.
Cache cleared, multiple browsers tried, issue persists.
Does this stop you from using Cursor
No - Cursor works, but with this issue