Hi.
It’s been about a week as chat and composer stopped working for me. I always see connection failed error (req id e652487f-a597-44fa-9113-ddd38ed0bba4 for example) while autocomplete works well, so it doesn’t seem to be connection issue.
I’ve emailed to hi@cursor.sh as error message suggested a few days ago but they haven’t even replied something like “your message received”.
Hope you can help me.
Hey, please provide this information:
01) Screenshot of issue (redact any sensitive information)
02) Steps to reproduce
Open cursor
Write anything in chat
Press enter
See error
03) System Information from:
Cursor > Help > About
Version: 0.43.6
VSCode Version: 1.93.1
Commit: a846435528b4b760494a836f96f0739889253530
Date: 2024-12-06T05:11:55.168Z
Electron: 30.5.1
Chromium: 124.0.6367.243
Node.js: 20.16.0
V8: 12.4.254.20-electron.0
OS: Darwin arm64 23.5.0
04) Are you using a VPN or Zscaler?
Using Tailscale vpn for work
05) Developer tools console errors
Open developer tools via:
Cursor > Help > Toggle Developer Tools
and then click Console and see if there are any related errors.
06) Logs
It seems like a connection issue. If you disable the VPN, does that resolve the problem? You can also try whitelisting important Cursor addresses. Here’s the list of addresses that need access:
I’ve tried with and without vpn many times, did not help.
Also if it’s connection issue, why autocomplete works?
Specifically, I see the error Failed to establish a socket connection to proxies: ["PROXY KE72Pn25:YbQtJr@154.195.102.139:63876"]. Are you using a proxy server on your computer or within Cursor?
It could also be an issue with an extension. Try loading in safe mode cursor --disable-extensions it might be one of the installed extensions. If the problem persists, try clearing the cache using this guide:
You’re right, it was proxy in my settings, thank you very much
