Trouble connecting to the model provider since this morning

Bug Reports
1

Describe the Bug

Since this morning, I get issues with both Claude and GPT4.1. Anyone knows if they (or Cursor) have troubles?

Request ID: bfbf9c3a-84f3-4ab2-932b-7e558c8e8b82

{
  "error":"ERROR_OPENAI",
  "details": { 
    "title": "Unable to reach the model provider",
    "detail":"We're having trouble connecting to the model provider. This might be temporary - please try again in a moment."
    },
  "isExpected": false
}

error remains "ERROR_OPENAI" even if I use Claude.

Thanks

Steps to Reproduce

Using Claude or GPT4.1 in Ask or Agent mode
New chat or not

Expected Behavior

I should get a response

Operating System

MacOS

Current Cursor Version (Menu ā†’ About Cursor ā†’ Copy)

Version: 1.1.3 (Universal)
VSCode Version: 1.96.2
Commit: 979ba33804ac150108481c14e0b5cb970bda3260
Date: 2025-06-15T06:37:17.379Z
Electron: 34.5.1
Chromium: 132.0.6834.210
Node.js: 20.19.0
V8: 13.2.152.41-electron.0
OS: Darwin arm64 24.5.0

Does this stop you from using Cursor

No - Cursor works, but with this issue

1 Like
2

Hi @Philippe-dev , both Anthropic and OpenAI had some issues today, but it should not stay for long as at least Anthropic marked their issue as resolved.

1 Like
3

Thanks for getting back to me. It looks like it occurs when I use the Figma MCP. If I donā€™t calls are OK. Any idea?

4

Hey, which model are you using? Claude 4? Sonnet or Opus?

5

Yes. Iā€™m facing same error. using Claude 4 Sonnet.