For anyone seeing this issue, there are three main causes for this error that you should rule out before posting here:
1. You are purchased your account from a 3rd party - most of these accounts are setup using stolen bank details, and we are now aggressively detecting and blocking these accounts. As such, accounts not purchased directly from Cursor will be blocked.
2. You are using a temporary email address - due to abuse coming from accounts setup with temporary email addresses, we are now blocking requests from accounts with a known temporary email address. Please use standard email address providers, such as @gmail.com, for your account.
3. You are using a VPN - again due to abuse, we are having to block certain VPN providers from accessing Cursor services. While we don’t believe VPNs are inherently bad, we have to enforce blocks on certain providers that are the source of high volumes of abuse, to ensure Cursor services are not distributed for normal users.
If none of the above apply, and you believe there is no reason for a block, please let me know, and we will be happy to help!