Unable to use cursor at all - Unauthorized request

Bug Report
1

I am suddenly starting to receive the following error when using chat or composer:

Unauthorized request.
User is unauthorized
Request ID: 1469e1ef-0015-42e2-903f-552558f1e2a5

I am a paid user for cursor pro. I have a lot of fast queries available still. I started using the newly released deepseek-v3 model and then all of a sudden I can’t use cursor anymore. Please resolve this ASAP as I can’t use cursor at all!

I can share the email of my account (its my work email account) to someone who can resolve this in DM.

2

me too

3

Can confirm this issue for pro user. Please help!

4

Hi, if you DM me the email for your account, I can investigate.

5

Actually, looks like this should be resolved now. If you’re still seeing it please DM me and I can investigate.

6

Yeah the issue seems to be fixed now. Thank you.

7

sorry, I don’t know how to DM you.

request ID: 9e12a38e-7027-4493-ba55-5657d816ddb6

I can’t use cursor any more, always “User is unauthorized” error.

8

the same to me

9

hi. I also encountered this situation, can you help me solve it, thank you!
User is unauthorized
ID: 8eb4d4a5-e23c-46fe-af87-f919900acdc3

10

request ID: 5935f66d-2dda-4e4c-ab2b-03ad595e201c
Help me, thanks!