Where and how to change my login email?

Support Help
1

I did not find any place to change my account’s login email.
Because I’m using a temp account at the first time, now I might lost control of my account.
But I have subscribed the service. How can I change the login account email?

2

Came here to ask the same question!

3

can’t find the button too :slightly_frowning_face:

4

Hey, if you need to change your email address, please submit a request to change your email address to [email protected].

5

Can you add this function with cursor asap? My original email was lost, I can’t send email with it. How can i ask to chang login email with another unverified email?

6

We have just gone thought a company rebranding and want to use SSO but all of the email addresses for our team are on the wrong domain. We will need to update 10 users email addresses to be the new domain.

7

Hey, please send an email to [email protected].

10

Hi,

Following your message, I did send an email to [email protected] to request an email address change.

Unfortunately, the response I received was to:

  • cancel my subscription,

  • permanently delete my account,

  • lose all my data and chat history,

  • and then recreate a new account with the desired email address.

This is frankly unreasonable for such a basic account management feature.

On top of that, it is currently impossible to properly manage authentication methods. I am logging in via GitHub, yet there is no way in the dashboard to view, remove, or manage this login method. The only GitHub-related option available is for “Cloud Agents, Bugbot and enhanced codebase context,” which has nothing to do with authentication.

So in practice:

  • The primary account email cannot be changed,

  • Authentication methods cannot be managed,

  • And the only proposed workaround is deleting and recreating the account.

For a product like Cursor, this is a very poor and frustrating user experience. I am sharing this here because the current behavior contradicts what is being communicated publicly and is a decisive issue for continuing with a paid subscription.

Bastien

11

The auto response is that you can’t change the email. Is there a way to overide this?

12

Any plans on adding this option?

13

It’s highly requested by those of us working in User Operations! No short term plans that I’m aware of, however.

14

Is there a way to make a request someone from cursor side to do it. I’m stuck in company’s email and I don’t want to cancel to miss my current plan?! The only problem i’ve is in case of reset the account or any OTP to come to the company’s email.

15

You’ll need to reach out to [email protected]. While they won’t be able to change your email, they can for example cancel a subscription on an account you can no longer access.

18

一年多了，好像还是没有解决

19

It’s ridiculous this hasn’t been fixed yet. Changing an email address associated with an account is basic functionality which should be in place.

21

If I’m going to lose all my history and settings…

Cursor WANTS me to churn off? Like deliberately?

Ok I guess.

23

I had to delete my account and create a new one. It’s nonsense. I lost all my history and settings. Thanks Cursor.

25

Cursor does not support changing the login email on an existing account. There is no setting for it, and support cannot change it manually either. Each Cursor account is tied to the email you signed up with.

If you need a different email, the path is:

  1. Sign up / sign in with the new email (Google, GitHub, or email OTP). That creates a separate account.

  2. If you’re on a team: have your admin remove the old account from the team to free the seat, then invite or provision the new email.

  3. If you still have an active subscription on an account you can’t access: email [email protected]. We can help with billing on that account (for example canceling a subscription), but we still cannot move the email or transfer chat history.

  4. If you’re moving to SSO with a new company domain: provision users under the new domain via your IdP/SCIM or team invites. Existing accounts on the old domain stay as separate accounts.

Chat history, settings, and usage do not transfer between accounts. Deleting and recreating is the only workaround today.

This is a known limitation, not a bug we’re actively fixing in this thread.

We’re closing this thread since the answer is settled. If you have a different issue (billing, SSO setup, team access, etc.), please open a new thread with those details so we can help properly.