I did not find any place to change my account’s login email.
Because I’m using a temp account at the first time, now I might lost control of my account.
But I have subscribed the service. How can I change the login account email?
3 Likes
Came here to ask the same question!
1 Like
can’t find the button too 
Hey, if you need to change your email address, please submit a request to change your email address to [email protected].
Can you add this function with cursor asap? My original email was lost, I can’t send email with it. How can i ask to chang login email with another unverified email?
We have just gone thought a company rebranding and want to use SSO but all of the email addresses for our team are on the wrong domain. We will need to update 10 users email addresses to be the new domain.
Hey, please send an email to [email protected].
Hi,
Following your message, I did send an email to [email protected] to request an email address change.
Unfortunately, the response I received was to:
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cancel my subscription,
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permanently delete my account,
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lose all my data and chat history,
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and then recreate a new account with the desired email address.
This is frankly unreasonable for such a basic account management feature.
On top of that, it is currently impossible to properly manage authentication methods. I am logging in via GitHub, yet there is no way in the dashboard to view, remove, or manage this login method. The only GitHub-related option available is for “Cloud Agents, Bugbot and enhanced codebase context,” which has nothing to do with authentication.
So in practice:
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The primary account email cannot be changed,
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Authentication methods cannot be managed,
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And the only proposed workaround is deleting and recreating the account.
For a product like Cursor, this is a very poor and frustrating user experience. I am sharing this here because the current behavior contradicts what is being communicated publicly and is a decisive issue for continuing with a paid subscription.
Bastien
4 Likes
The auto response is that you can’t change the email. Is there a way to overide this?
Any plans on adding this option?
It’s highly requested by those of us working in User Operations! No short term plans that I’m aware of, however.
Is there a way to make a request someone from cursor side to do it. I’m stuck in company’s email and I don’t want to cancel to miss my current plan?! The only problem i’ve is in case of reset the account or any OTP to come to the company’s email.
1 Like
You’ll need to reach out to [email protected]. While they won’t be able to change your email, they can for example cancel a subscription on an account you can no longer access.
一年多了，好像还是没有解决