Where and how to change my login email?

Support Help
1

I did not find any place to change my account’s login email.
Because I’m using a temp account at the first time, now I might lost control of my account.
But I have subscribed the service. How can I change the login account email?

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2

Came here to ask the same question!

1 Like
3

can’t find the button too :slightly_frowning_face:

4

Hey, if you need to change your email address, please submit a request to change your email address to [email protected].

5

Can you add this function with cursor asap? My original email was lost, I can’t send email with it. How can i ask to chang login email with another unverified email?

6

We have just gone thought a company rebranding and want to use SSO but all of the email addresses for our team are on the wrong domain. We will need to update 10 users email addresses to be the new domain.

7

Hey, please send an email to [email protected].

10

Hi,

Following your message, I did send an email to [email protected] to request an email address change.

Unfortunately, the response I received was to:

  • cancel my subscription,

  • permanently delete my account,

  • lose all my data and chat history,

  • and then recreate a new account with the desired email address.

This is frankly unreasonable for such a basic account management feature.

On top of that, it is currently impossible to properly manage authentication methods. I am logging in via GitHub, yet there is no way in the dashboard to view, remove, or manage this login method. The only GitHub-related option available is for “Cloud Agents, Bugbot and enhanced codebase context,” which has nothing to do with authentication.

So in practice:

  • The primary account email cannot be changed,

  • Authentication methods cannot be managed,

  • And the only proposed workaround is deleting and recreating the account.

For a product like Cursor, this is a very poor and frustrating user experience. I am sharing this here because the current behavior contradicts what is being communicated publicly and is a decisive issue for continuing with a paid subscription.

Bastien

2 Likes
11

The auto response is that you can’t change the email. Is there a way to overide this?