Cursor does not support changing the login email on an existing account. There is no setting for it, and support cannot change it manually either. Each Cursor account is tied to the email you signed up with.
If you need a different email, the path is:
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Sign up / sign in with the new email (Google, GitHub, or email OTP). That creates a separate account.
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If you’re on a team: have your admin remove the old account from the team to free the seat, then invite or provision the new email.
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If you still have an active subscription on an account you can’t access: email [email protected]. We can help with billing on that account (for example canceling a subscription), but we still cannot move the email or transfer chat history.
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If you’re moving to SSO with a new company domain: provision users under the new domain via your IdP/SCIM or team invites. Existing accounts on the old domain stay as separate accounts.
Chat history, settings, and usage do not transfer between accounts. Deleting and recreating is the only workaround today.
This is a known limitation, not a bug we’re actively fixing in this thread.
We’re closing this thread since the answer is settled. If you have a different issue (billing, SSO setup, team access, etc.), please open a new thread with those details so we can help properly.