Hi Cursor Team,
I’m reaching out to address a concerning issue with my account and to seek help in resolving it.
Every time I add a fast request, the system processes the request as expected, but it also adds another license to my account and charges me for a full year of service. This results in a significant and unexpected charge of $192 instead of the $20 I anticipated.
I’ve already tried reaching out to support, but I wanted to bring this issue to the community as well to see if anyone else has experienced something similar or can provide guidance.
My main goal is to ensure this billing issue is fixed so that I can add fast requests without being billed for a full year of service each time. Additionally, I’d like to request a refund for the extra charges that have occurred because of this issue.
I love the service, and this experience has been otherwise great, but this billing problem is concerning. Any help or guidance would be greatly appreciated!
Thanks in advance!