Inquiry about my subscription and the quota limit

General
1

Hi there,

I’ve a Cursor Pro account. I subscribed on September 22nd (for 1 year), so I expect my monthly fast requests quota should be reseted on October 22nd. But on my account settings, it says "You’ve used 423 requests out of your 500 monthly fast requests quota.”.

I believe that 423 number is counted since I subscribed till now.

I emailed hi@cursor.com but no response yet. Can you please check and fix this issue for me?

Thanks and Regards,
Thaw

2

I think your monthly quota will reset at the time you purchased it. Please wait a little longer, and if it doesn’t reset, let us know here again.

3

Hi @deanrie
I purchased on September 22nd, so it must be reseted on October 22nd, right? It’s November 8th now, so I believe it must be reseted already.
Can you please recheck and fix my account?

4

Hello
Is there anyone here to help me out? I also haven’t receive any email reply yet.

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