Admin Account Can't Access Fast Requests While Team Members Can

Where does the bug appear (feature/product)?

Cursor IDE

Describe the Bug

Problem: As the team admin, I cannot access Fast Premium Requests while my team members can.

The Issue

I see “Enterprise Plan” in desktop (wrong)
I can’t use fast mode
My team members have full access
I manage billing but can’t use what we pay for
Console shows [unauthenticated] errors constantly

Already Tried Everything
:white_check_mark: Complete local reset (caches, credentials, reinstall)
:white_check_mark: Verified other team members work fine
:white_check_mark: Confirmed no user limits set
:white_check_mark: Checked billing - we’re paying for usage
The Core Problem
My admin account has broken entitlements. I can:

:white_check_mark: Manage billing
:white_check_mark: Invite users
:white_check_mark: See usage ($1000+ last month)
:cross_mark: Use Fast Requests (that we’re paying for)

This is feels like a backend issue where my user account has corrupted permissions.

Steps to Reproduce

won’t let me access Fast requests

Expected Behavior

Use fast requests / capable models etc

Operating System

MacOS

Current Cursor Version (Menu → About Cursor → Copy)

Version: 1.4.5 (Universal)
VSCode Version: 1.99.3
Commit: af58d92614edb1f72bdd756615d131bf8dfa5290
Date: 2025-08-13T02:08:56.371Z (1 wk ago)
Electron: 34.5.8
Chromium: 132.0.6834.210
Node.js: 20.19.1
V8: 13.2.152.41-electron.0
OS: Darwin arm64 24.6.0

Does this stop you from using Cursor

Sometimes - I can sometimes use Cursor

Thanks for the report. Can you please reachout to [email protected] with details?

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