AI stuck on "Planning next moves" (even on "2+2")

[Smit_Mulani]

Describe the Bug

Hey team,

I’m completely stuck. The AI just freezes on “Planning next moves” for every single prompt.

It happens for my real work, but also for simple tests like just asking “What is 2+2?”.

Here’s my setup and everything I’ve already tried to fix it:

Machine: Mac M3

Account: Pro Plan

Full Reinstall: I’ve already uninstalled, deleted the ~/Library/Application Support/Cursor folder, and reinstalled. The bug is still here.

Network: I’ve changed my “HTTP Compatibility Mode” to HTTP/1.1.

Diagnostics: The “Network Diagnostic” tool passes everything with all green checkmarks.

Even my account analytics graph shows zero activity, so the requests are just not starting.

The weirdest part is that it randomly started working yesterday for a little while, but today it’s completely broken again with the same “Planning” freeze.

I’m out of ideas. Any help would be great!

Steps to Reproduce

1. Open a new chat.
2. Type any prompt (e.g., “What is 2+2?”).
3. Press Enter.
4. The agent will show “Planning next moves” and freeze. It never gives an answer.

Expected Behavior

The AI should answer the prompt (e.g., show “4”).

Operating System

MacOS

Current Cursor Version (Menu → About Cursor → Copy)

Version: 2.0.75
VSCode Version: 1.99.3
Commit: 9e7a27b76730ca7fe4aecaeafc58bac1e2c82120

For AI issues: which model did you use?

This happens on “Auto” (the default setting). It also happens when I manually select other models like GPT-4o or Opus. The problem is with all models.

For AI issues: add Request ID with privacy disabled

I can’t get a Request ID because the request never finishes. It is permanently stuck on “Planning next moves” and never completes or errors out.

Does this stop you from using Cursor

Yes - Cursor is unusable

[deanrie]

Hey, thanks for the report. This is a known issue affecting several users on recent versions. Could you try a few things to help diagnose:

• Console errors - Help > Toggle Developer Tools > Console tab - share any errors that appear when it freezes

• Empty project test - Create a new empty folder, open it in Cursor, start a fresh chat. Does it still freeze?

• Extensions/MCP - Do you have any extensions or MCP servers installed? Try launching from the terminal with: cursor --disable-extensions

Also try:

• Switch back to HTTP/2 in Settings > Network (some users report HTTP/1.1 is worse)
• Restart your router/Wi‑Fi
• Disable any VPN if you’re using one

Let me know what the console shows and whether the empty project test works.