Me and some collegues are trying to subscribe to pro plan after the free trial.
All our company credit cards are getting rejected.
The cards are working fine for many other services but we are completely stuck on Cursor
What can we do?
i have the same exact problem, i have a card that i use literally for everything, for subscriptions etc… but it gets rejected
@raffaele.trevisan @filippocalippo
Please send an email to [email protected].
1 Like
already done that, i got no response
How long ago did you email? Due to volume, there can be a 1-2 working day wait time on responses right now.
I have the same problem. I already wrote to the team, but they couldn’t resolve it either. I had to use another service
I had the same problem and couldn’t fix directly with Cursor, so added a middleware solution with Wise.
Used the newly created Wise card to pay Cursor and it worked.
2 Likes
FYI I had this problem for a couple days and I was waiting for support to get back to me via email.
But i ultimately tried with the same card via google pay and it worked!
You’re ignoring my emails for 2+ weeks. I had a nice conversation with ai bot via email, then “we’ll answer you asap” and then nothing. I wrote to you twice after that without any answer.
My email is the same that i using in this forum.