Bots workspace missing all things? Getting new user experience

Support Bug Reports
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1

I couldnt get logged in, some token somewhere seems to have expired.
Couldnt connect to the VM but worked otherwise.
Asked grok build to diagnose. It got me logged in but its the new user experience. No bots.

Linux, Grok bot desktop.

Cursor works. Grok build works. Bots gone.

2

Hi there!

We detected that this may be a bug report, so we’ve moved your post to the Bug Reports category.

To help us investigate and fix this faster, could you edit your original post to include the details from the template below?

Bug Report Template - Click to expand

Where does the bug appear (feature/product)?

  • Editor, Tab & Chat (autocomplete, Composer, in-editor agent)
  • Terminal & commands
  • Models, pricing & API keys (availability, Auto/Max, BYOK/Bedrock)
  • MCP & tools
  • Cloud Agents & Automations (cursor.com/agents, scheduled/event)
  • BugBot & Code Review
  • Cursor CLI
  • Cursor Mobile
  • Remote (SSH / Dev Containers / WSL)
  • Account, billing & login
  • Something else…

Describe the Bug
A clear and concise description of what the bug is.

Steps to Reproduce
How can you reproduce this bug? We have a much better chance at fixing issues if we can reproduce them!

  1. …
  2. …
  3. …

Expected Behavior
What is meant to happen here that isn’t working correctly?

Screenshots / Screen Recordings
If applicable, attach images or videos (.jpg, .png, .gif, .mp4, .mov)

Operating System

  • Windows 10/11
  • MacOS
  • Linux

Version Information

  • For Cursor IDE: Menu → About Cursor → Copy
  • For Cursor CLI: Run agent about in your terminal
IDE:
Version: 2.xx.x
VSCode Version: 1.105.1
Commit: ......

CLI:
CLI Version 2026.01.17-d239e66

For AI issues: which model did you use?
Model name (e.g., Sonnet 4, Tab…)

For AI issues: add Request ID with privacy disabled
Request ID: f9a7046a-279b-47e5-ab48-6e8dc12daba1
For Background Agent issues, also post the ID: bc-…

Additional Information
Add any other context about the problem here.

Does this stop you from using Cursor?

  • Yes - Cursor is unusable
  • Sometimes - I can sometimes use Cursor
  • No - Cursor works, but with this issue

The more details you provide, the easier it is for us to reproduce and fix the issue. Thanks!

8

Hey @Cory_MacDonald
Your bots are safe - nothing was deleted.

Your Grok Bot computer got rebuilt, and signing back in while it was still coming up made the app show the first-time setup screen by mistake. To get your bots back: fully quit Grok Bot and reopen it (sign out/in once your computer shows connected if they’re still missing). One thing - don’t run the “create your first bot” flow in the meantime, since it can add an extra bot you don’t want.

If they don’t come back after a restart, reply here and I’ll dig in. This is an issue we’re tracking.

12

Hey @Cory_MacDonald, just following up on this one.

From our side everything looks healthy again: your bots came back shortly after you posted, and they have been running normally since, with no repeat of the connection trouble.