Bug Connection failed. If the problem persists, please check your internet connection or VPN

Connection failed. If the problem persists, please check your internet connection or VPN

(Request ID: 7839eb62-55a4-48e6-b1da-aa4e7a3a9679)
I pay 20$ but i can use

I think there’s currently an outage

Hey, we unfortunately faced some downtime yesterday which caused this, but all should be back up and running now - sorry for the inconvenience!

Hi I keep receiving the message Connection failed. If the problem persists, please check your internet connection or VPN
(Request ID: 02115909-dae5-446c-94c3-1866bd335114). I tryed also a dinsistall and install again the app. I also subscribed a pro account

1 Like

I’m having the same problem, I can only ask one question at a time, and when I ask another question, I get this error, request:
“4bce00be-f661-4522-a14c-4dc44bc4ee4b”

This seems to be the standard response when Cursor is experiencing downtime. I got the message for about 5 minutes today, and there was a big spike showing on downdetector. After that, it simply started working again.

The same. but $20 is $20 isn’t it?

Connection failed. If the problem persists, please check your internet connection or VPN
(Request ID: 17889ff8-c389-47be-95ec-394497fd3358)

I have had this issue for more than 24 hours. I paid the annual subscription.

Connection failed. If the problem persists, please check your internet connection or VPN

(Request ID: ca6dbcd1-3ce1-428a-98f7-dd85f6f20374)

new user here, experiencing Connection failed. If the problem persists, please check your internet connection or VPN for over an hour. Does this happen often ?

Same issue.

b806e15b-53d1-4a7c-88ee-ae208c9b5c6d

I also have the same issue
Connection failed. If the problem persists, please check your internet connection or VPN

(Request ID: ad8e1bb7-6192-40ef-9dda-afd1893a6625)

I also having the same issue, that is even after disabled the http2,

I’m running into this issue constantly. Is the service still down?

Haven’t yet happened with the newest version (0.49.*) but up until 0.48.* I had this occasionally. Restarting the IDE (and making sure it really exits the process using the task manager) resolved it every time.

I’m getting this same error message now…It’s been consistent since 11am CT today.


It works for me.