Can not use grok bot

[Loyen_Lau]

Where does the bug appear (feature/product)?

Grok Bot

Describe the Bug

a73f3890-5b7c-4307-a595-f35dd6c9812d for request id
it show “bot 未能回复 生成回复时出错了，请重试”

Steps to Reproduce

Just find it suddenly.

Screenshots / Screen Recordings

Operating System

MacOS

Version Information

0.77.0 grok bot

Does this stop you from using Cursor

Yes - Cursor is unusable

[Coordinacion_Desarro (Coordinación Desarrollo de Negocios)]

Same here since ~00:20 UTC Oct 27, on one account only ([email protected], SuperGrok Heavy, 28 % usage): every Bot fails with “El Bot no pudo responder – Algo salió mal al generar la respuesta”, on Windows desktop (v0.77.0), web and iOS. A second account on the same PC works fine. Already tried Reset Grok Bot’s Computer, disabling “Route traffic through this computer” (was stuck at “Connecting…”), and update check — no change. Feedback with conversation ID already sent from the app.

[mohitjain (Mohit)]

Hey @Loyen_Lau and @Coordinacion_Desarro, sorry about this! It’s an issue on our side, not your setup, and the team is working on it.

No need to reset, reinstall, or change any settings, as none of those will fix this one. Once it’s sorted, just send your message again. I’ll post here when there’s an update.

[hirovitality]

I’m having the same issue, “no Grok Bot usage available” but I’m at 14%

[D_D7 (Evan)]

I’m getting this when my plan is only 17% of my weekly usage, sometimes talking to a new bot clears it out, but with a new bot, we encounter this issue on an intermittent basis.This is disrupting my business operation. Hopefully somebody can fix this ASAP.