Cannot connect to model provider

[posca]

Describe the Bug

We’re having trouble connecting to the model provider. This might be temporary - please try again in a moment.
Request ID: a9d425e5-7f7f-4f6d-8450-96fa669aff8a

Its been almost 12 hours

I cant use any model, even auto doesn’t work

Steps to Reproduce

Open a chat
Type a Prompt

Operating System

Windows 10/11

Current Cursor Version (Menu → About Cursor → Copy)

Version: 1.2.4 (user setup)
VSCode Version: 1.99.3
Commit: a8e95743c5268be73767c46944a71f4465d05c90
Date: 2025-07-10T17:09:01.383Z
Electron: 34.5.1
Chromium: 132.0.6834.210
Node.js: 20.19.0
V8: 13.2.152.41-electron.0
OS: Windows_NT x64 10.0.22631

Does this stop you from using Cursor

Yes - Cursor is unusable

[Sig]

Experiencing the same problem, haven’t been able to use any models for hours. I’m surprised there isn’t more posts about this issue.

[condor]

Hi @posca thank you for the bug report. I will forward it to Cursor Team for checking.

@Sig could you post also a Request ID where this occurs?

Cc @danperks

[SilentZer0]

Same error here, but only for Anthropic models

[condor]

@SilentZer0 could you please post a Request ID?

Do you use any MCPs or API key?

[SilentZer0]

Hi, The error’s been present since yesterday, I am nt using MCP and my anthropic api key is disabled in the settings. Here’s the full error message :

We’re having trouble connecting to the model provider. This might be temporary - please try again in a moment.

Request ID: a32b51a4-7e39-43f4-aa5e-c5d6abae60a1

[condor]

Cc @danperks

[Sig]

@condor
Request ID: 5a150edb-07d8-4d24-b9f6-b667a25575eb
{“error”:“ERROR_OPENAI”,“details”:{“title”:“Unable to reach the model provider”,“detail”:“We’re having trouble connecting to the model provider. This might be temporary - please try again in a moment.”,“additionalInfo”:{},“buttons”:},“isExpected”:false}

[Roman_Zd]

The same problem all day!!Request ID: 2a3ef915-77a3-47b1-bd81-1faa3865807f
{“error”:“ERROR_OPENAI”,“details”:{“title”:“Unable to reach the model provider”,“detail”:“We’re having trouble connecting to the model provider. This might be temporary - please try again in a moment.”,“additionalInfo”:{},“buttons”:},“isExpected”:false}