Cannot use Tab with hint “Requires pro (custom model). Upgrade here.”


I’ve tried logging in again and reinstalling the app, but it still doesn’t work.
How can I request a refund? (I just paid today and can’t use it at all.)


Version: 0.44.11
VSCode Version: 1.93.1
Commit: fe574d0820377383143b2ea26aa6ae28b3425220
Date: 2025-01-03T07:59:06.361Z
Electron: 30.5.1
Chromium: 124.0.6367.243
Node.js: 20.16.0
V8: 12.4.254.20-electron.0
OS: Windows_NT x64 10.0.19045

do you have any edits

@deanrie you need to solve this problem

I literally have the same problem. just bought it to cursor tab. Apparently, I see it on my Mac device but not on windows

Hey @yewchen and @fozdil, sorry to hear you are having some issues!

Can you confirm, is it just Tab that is not working, or do all the AI features in Cursor not work correctly?

Hello @danperks,

yes it’s just the Tab which is not working. I just tried chat functionality, it works as expected. I have asked “what does the open document do” to Claude-sonnet and gpt4o-mini. both responded as expected. yet the tab functionality is same as in the picture on the first message of the topic. I can see that I have pro account but cursor Tab is disabled. Additionally, I have two devices Mac and windows 10. I can use the Tab on Mac but Windows 10. As what I understand @yewchen also has win10. I have bought my membership today as well. same as @yewchen

I have disabled http2. Now Tab works

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