Describe the Bug
Since this morning on any chat i receive this message:
We’re having trouble connecting to the model provider. This might be temporary - please try again in a moment.
The network diagnostic:
[2025-07-17T10:43:22.770Z] Host: api2.cursor.sh
[2025-07-17T10:43:22.770Z] Servers: 62.36.225.150,62.37.228.20,10.0.0.49
[2025-07-17T10:43:22.770Z] Resolved to 3.214.18.227 in 23ms
[2025-07-17T10:43:22.772Z] Resolved to 3.214.18.227 in 1ms
[2025-07-17T10:43:22.773Z] Resolved to 3.214.18.227 in 1ms
[2025-07-17T10:43:22.774Z] Resolved to 3.214.18.227 in 0ms
[2025-07-17T10:43:22.779Z] Host: api2.cursor.sh
[2025-07-17T10:43:22.779Z] Servers: system
[2025-07-17T10:43:22.779Z] Resolved to 54.208.136.244, 52.202.244.103, 54.210.44.110, 3.229.196.141, 52.5.51.239, 3.214.18.227, 54.237.58.74, 44.207.98.12 in 4ms
[2025-07-17T10:43:22.780Z] Resolved to 54.208.136.244, 52.202.244.103, 54.210.44.110, 3.229.196.141, 52.5.51.239, 3.214.18.227, 54.237.58.74, 44.207.98.12 in 0ms
[2025-07-17T10:43:22.781Z] Resolved to 54.208.136.244, 52.202.244.103, 54.210.44.110, 3.229.196.141, 52.5.51.239, 3.214.18.227, 54.237.58.74, 44.207.98.12 in 0ms
[2025-07-17T10:43:22.781Z] Resolved to 54.208.136.244, 52.202.244.103, 54.210.44.110, 3.229.196.141, 52.5.51.239, 3.214.18.227, 54.237.58.74, 44.207.98.12 in 0ms
[2025-07-17T10:43:22.781Z] Result: true
[2025-07-17T10:43:22.743Z] Start
[2025-07-17T10:43:22.972Z] Host: api2.cursor.sh
[2025-07-17T10:43:22.972Z] Protocol: h2
[2025-07-17T10:43:22.972Z] Result: true in 229ms
[2025-07-17T10:43:22.743Z] Start
[2025-07-17T10:43:23.063Z] URL: https://api2.cursor.sh/
[2025-07-17T10:43:23.063Z] Status: 200
[2025-07-17T10:43:23.063Z] IP: 3.214.18.227
[2025-07-17T10:43:23.063Z] Issuer: C=US; O=Amazon; CN=Amazon RSA 2048 M03
[2025-07-17T10:43:23.063Z] Name: api2.cursor.sh
[2025-07-17T10:43:23.063Z] AltName: DNS:api2.cursor.sh, DNS:prod.authentication.cursor.sh, DNS:*.api2.cursor.sh
[2025-07-17T10:43:23.063Z] DNS Time: 13ms
[2025-07-17T10:43:23.063Z] Connect Time: 106ms
[2025-07-17T10:43:23.063Z] TLS Time: 99ms
[2025-07-17T10:43:23.063Z] Result: true in 320ms
[2025-07-17T10:43:22.744Z] Start
[2025-07-17T10:43:22.871Z] Result: true
[2025-07-17T10:43:22.745Z] Sending ping 1
[2025-07-17T10:43:22.873Z] Response: ‘ping’ in 128ms
[2025-07-17T10:43:22.873Z] Sending ping 2
[2025-07-17T10:43:22.975Z] Response: ‘ping’ in 102ms
[2025-07-17T10:43:22.976Z] Sending ping 3
[2025-07-17T10:43:23.082Z] Response: ‘ping’ in 106ms
[2025-07-17T10:43:23.082Z] Sending ping 4
[2025-07-17T10:43:23.182Z] Response: ‘ping’ in 100ms
[2025-07-17T10:43:23.182Z] Sending ping 5
[2025-07-17T10:43:23.293Z] Response: ‘ping’ in 111ms
[2025-07-17T10:43:23.293Z] Result: true
[2025-07-17T10:43:22.746Z] Starting stream
[2025-07-17T10:43:22.874Z] Response: ‘foo’ in 126ms
[2025-07-17T10:43:23.873Z] Response: ‘foo’ in 999ms
[2025-07-17T10:43:24.964Z] Response: ‘foo’ in 1091ms
[2025-07-17T10:43:25.914Z] Response: ‘foo’ in 950ms
[2025-07-17T10:43:26.914Z] Response: ‘foo’ in 1000ms
[2025-07-17T10:43:27.916Z] Result: true
[2025-07-17T10:43:22.748Z] Starting stream
[2025-07-17T10:43:22.748Z] Pushing first message
[2025-07-17T10:43:22.874Z] Response: ‘foo’ in 126ms
[2025-07-17T10:43:23.374Z] Pushing next message
[2025-07-17T10:43:23.475Z] Response: ‘foo’ in 601ms
[2025-07-17T10:43:23.981Z] Pushing next message
[2025-07-17T10:43:24.076Z] Response: ‘foo’ in 601ms
[2025-07-17T10:43:24.578Z] Pushing next message
[2025-07-17T10:43:24.676Z] Response: ‘foo’ in 600ms
[2025-07-17T10:43:25.179Z] Pushing next message
[2025-07-17T10:43:25.273Z] Response: ‘foo’ in 597ms
[2025-07-17T10:43:25.273Z] Result: true
[2025-07-17T10:43:22.742Z] Host: marketplace.cursorapi.com
[2025-07-17T10:43:23.082Z] Response in 340ms
[2025-07-17T10:43:23.082Z] Response: 200
[2025-07-17T10:43:23.082Z] Response Type: cors
[2025-07-17T10:43:23.082Z] Server: null
[2025-07-17T10:43:23.082Z] Result: OK in 340ms
Steps to Reproduce
Start a chat. Agent, ask or manual, doesnt matter.
Expected Behavior
To work
Operating System
Windows 10/11
Current Cursor Version (Menu → About Cursor → Copy)
Version: 1.2.4 (user setup)
VSCode Version: 1.99.3
Commit: a8e95743c5268be73767c46944a71f4465d05c90
Date: 2025-07-10T17:09:01.383Z
Electron: 34.5.1
Chromium: 132.0.6834.210
Node.js: 20.19.0
V8: 13.2.152.41-electron.0
OS: Windows_NT x64 10.0.26100