Can't use Cursor Tab even when signing up for a pro account

[litecode]

Hi @citypaul ,

I have seen the Cursor team make reference to VPNs and zscaler before:

[SOLVED] Connection Failed on CTRL-K for latest version

Are you using zscaler, a VPN, or any odd local networking tools? Often users see an issue here if they use a tool that doesn’t properly support http/2

Copilot++ autocomplete not working on another machine

This is likely because we use HTTP/2 to power Copilot++. Some office computers have local networking software like zcaler installed which lack HTTP/2 support. We will likely release an HTTP/1 fallback for Copilot++ in the future.

I wonder if you go to either of the following locations if you see any related error messages or logs:

Cursor > Help > Toggle Developer Tools and then click Console and see if there are any errors.

Cursor > Terminal and then click the drop-down and select Window (or any of the Cursor-specific options, such as Cursor Tab).

I am just a fellow user but hoping some of these steps will assist in troubleshooting.