Chat never returns text in Cursor Pro

Bug Reports
1

Hello everyone,

I just installed the Cursor desktop app on my Windows 10 PC, completed the basic setup, and upgraded to the Pro plan. When I open a new chat and type a message, I see “Generating…” but the assistant never returns any text.

Environment:

  • OS: Windows 10 64-bit
  • Cursor version: (check via Help → About)
  • Plan: Pro (logged in)

What I’ve tried so far:

  1. Restarted the Cursor app (and my PC).
  2. Verified that my OpenAI API key is valid and has quota.
  3. Re-indexed the repository (no errors in the Indexing logs).
  4. Temporarily disabled firewall/antivirus.

Relevant logs from the “Output” panel (Cursor Indexing):

Using existing keys for an index
Indexing job successfully done or aborted.

I don’t see any error messages, but the chat still never shows a response.

Does anyone know what I might be missing or how to troubleshoot further? Thanks in advance for your help!

2

Hey, have you tried starting a new chat as well? Which model are you using? What version of Cursor do you have?

3

Thanks for your help @deanrie I was able to find the solution.

4

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