Cloud Agents Not available and no source control provider

Support Bug Reports
1

Where does the bug appear (feature/product)?

Cursor IDE

Describe the Bug

In settings Cloud agents I get message: Get Started, Cloud agents require a GIT repository in an open folder. there is a continuously buffering symbol and no cloud agents appear.
this is after working with no problems and multiple Commits etc to a GitHub repository.
On the web , the Cursory is integrated with GitHub, but worked this morning has now gone in the Mac OS Desktop APP.
Ive tried all obvious things of uninstalling and signing out etc. But the Source control says ‘No source control providers’.
I’m no techy, but made great progress for 3 weeks until today, building an app.
Wasted 3 hours on this to no avail. Checked subscription usage , still has headroom. Network access ok. Git is installed v: 2.52.0
Ata loss as to what to try next. Any support appreciated.

Steps to Reproduce

Only it happens every time I go to Cloud agents.

Expected Behavior

a list of agents shows and also in the Source control something happens to sign into GitHub and the options to Commit appears - they are not showing.

Screenshots / Screen Recordings

Screenshot 2025-12-27 at 19.04.33.png
Screenshot 2025-12-27 at 19.04.33.png884×469 11.6 KB

Operating System

MacOS

Current Cursor Version (Menu → About Cursor → Copy)

Version: 2.2.44 (Universal)
VSCode Version: 1.105.1
Commit: 20adc1003928b0f1b99305dbaf845656ff81f5d0
Date: 2025-12-24T21:41:47.598Z (2 days ago)
Electron: 37.7.0
Chromium: 138.0.7204.251
Node.js: 22.20.0
V8: 13.8.258.32-electron.0
OS: Darwin arm64 24.6.0

For AI issues: which model did you use?

n/a

Does this stop you from using Cursor

Yes - Cursor is unusable

2

Hey, thanks for the report. This is a known issue in Cursor 2.2.x that started in 2.2.17. The team is working on a fix.

To help with diagnosis, could you share:

  • View > Output: select “Git” in the dropdown and copy the logs. If “Git” isn’t in the list, please share a screenshot of that.
  • Help > Toggle Developer Tools: in the Console tab, copy any errors.
  • The result when running with extensions disabled: open a terminal and run cursor --disable-extensions.
  • Please double-check these settings:
    • Settings > Git: Enabled (should be on)

Let me know those details.

3

its not clear to me as a non tech where any of the commands run.

There’s cursor with settings and the desk top and there’s a separate settings on the Web. Not sure where the terminal comes in as Ive no terminals open other than when I last ran npm run dev. Can you be specific about which commands to run where.

4

On the web Cursor, Github is configured

5

Got it, let me clarify the instructions.

Step 1: Install the cursor command in your shell
In Cursor:

  • Press CMD+Shift+P to open the Command Palette
  • Type: Install ‘cursor’ command
  • Press Enter
  • You should see a success notification

Step 2: macOS system Terminal

  • Open Terminal.app (Applications > Utilities > Terminal)
  • In that terminal, run:
cursor --disable-extensions
  • A new Cursor window will open. Check whether Cloud Agents and Source Control appear.

Do the remaining steps inside Cursor:

Step 3: Git logs

  • View > Output
  • In the dropdown on the right, select “Git”
  • Copy all logs (if “Git” isn’t in the list, take a screenshot)

Step 4: Console errors

  • Help > Toggle Developer Tools
  • Console tab
  • Copy any red errors

Step 5: Check the Git setting

  • Cursor Settings CMD+,
  • Search: “git enabled”
  • Make sure the checkbox is enabled

Share the results, it’ll help with diagnosing the issue.

6

And a basic question.
I don’t currently have any Github extensions installed - are they necessary or are the basics built in?

(attachments)

Screenshot 2025-12-28 at 15.18.44.png
Screenshot 2025-12-28 at 15.18.44.png322×362 20.9 KB

7

GitHub extensions aren’t required. Git and GitHub integration is built into Cursor, so you don’t need extra extensions for basic source control.

The issue you’re seeing is a known bug in 2.2.x (starting from 2.2.17). The team is working on a fix.

Workaround: If you need to get back to work ASAP, you can roll back to 2.1.41. Other users have confirmed this fixes the issue. Older versions are available here: Download · Cursor

When you have time, please collect the diagnostic info from post #5 above. It’ll help speed up the fix. Please update the thread after you try the steps, or if you find anything else.

8

The old 2.1 version seems the same for me - still no Github interaction in the app…

9

Got it, rolling back to 2.1 didn’t help, that’s important.

To investigate further, we’ll need the diagnostics from post #5. These details haven’t been shared yet:

  1. Git logs: View > Output > select “Git” in the dropdown > copy the output
  2. Console errors: Help > Toggle Developer Tools > Console > copy any red errors
  3. Test with extensions disabled: in Terminal.app run cursor --disable-extensions and confirm whether Cloud Agents and Source Control show up
  4. Git setting: Cursor Settings CMD+, > search “git enabled” and confirm whether it’s enabled

This info will help us understand why the issue still happens even on an older version.