Connection failed. If the problem persists, please check your internet connection or VPN(Request ID: a2a1aee9-6791-4c0a-bcf7-93a176ef2419)

[Karlie_Chen]

Describe the Bug

My network is working fine, I don’t have a VPN installed and I tried everything on the forum and nothing worked so far.

Steps to Reproduce

I’m not sure.

Screenshots / Screen Recordings

Operating System

MacOS

Current Cursor Version (Menu → About Cursor → Copy)

Version: 0.50.5 (Universal)
VSCode Version: 1.96.2
Commit: 96e5b01ca25f8fbd4c4c10bc69b15f6228c80770
Date: 2025-05-18T04:16:01.651Z
Electron: 34.3.4
Chromium: 132.0.6834.210
Node.js: 20.18.3
V8: 13.2.152.41-electron.0
OS: Darwin arm64 24.5.0

Does this stop you from using Cursor

Yes - Cursor is unusable

[deanrie]

Hey, does creating a new chat resolve the issue?

[Karlie_Chen]

Hi thanks for replying! But I did try to create a new chat and even closing and reopening Cursor and none worked

[deanrie]

Try selecting a model, like Claude. Since you’re in auto mode, some models might not be available at the moment.

[Karlie_Chen]

Also tried to change the model to Claude 4 sonnet and still doesn’t work

[deanrie]

Try running the network diagnostics in Cursor’s settings.

[Karlie_Chen]

thank you for that suggestion! I opened the Developer: Toggle Developer Tools to see the network connection section and as soon as I opened the diagnostic it just suddenly worked. Cursor is working fine now yay!!

[Joe_Van_Dyk]

I’m getting the same error. It seems to happen often when I click ‘stop’ on a chat and try a different message.

This is in the developer logs:

workbench.desktop.main.js:2072 [composer] Error getting conversation summary: Error: Tool [object Object] is not supported
    at workbench.desktop.main.js:2074:8420
    at workbench.desktop.main.js:2074:8870
    at Array.map (<anonymous>)
    at cie.populateConversationWithExtraContext (workbench.desktop.main.js:2074:908)
    at workbench.desktop.main.js:48:45495
    at A8 (workbench.desktop.main.js:48:45248)
    at n.value (workbench.desktop.main.js:48:45484)
    at cie.populateConversationWithContext (workbench.desktop.main.js:2075:12867)
    at async cie.updateComposerSummaryIfOutdated (workbench.desktop.main.js:2072:26477)
workbench.desktop.main.js:2075 [composer] Error in submitPromptDryRun: Error: Tool [object Object] is not supported
    at workbench.desktop.main.js:2074:8420
    at workbench.desktop.main.js:2074:8870
    at Array.map (<anonymous>)
    at cie.populateConversationWithExtraContext (workbench.desktop.main.js:2074:908)
    at workbench.desktop.main.js:48:45495
    at A8 (workbench.desktop.main.js:48:45248)
    at n.value (workbench.desktop.main.js:48:45484)
    at cie.populateConversationWithContext (workbench.desktop.main.js:2075:12867)
    at async cie.submitPromptDryRun (workbench.desktop.main.js:2075:5313)
    at async vnn.updatePromptDryRunInfo (workbench.desktop.main.js:4908:3814)