Connection failed on Mac without VPN – Request ID 5b4e1327-0ed5-4c3e-a8be-8e0971fdc019

Hey, thanks for the report.

Please check:

  • Disable HTTP/2: Settings CMD+, → search “HTTP” → enable “Disable HTTP/2” → restart Cursor → test in a new chat. Confirmed fix: Connection failed. If the problem persists, please check your internet connection or VPN
  • Settings → Network → Run Diagnostics → send a screenshot.
  • Launch without extensions: in the terminal run cursor --disable-extensions → test a new chat.
  • If you use a proxy or have traffic filtering on your router or a software firewall, temporarily disable it and try another network.

If the error persists, please send:

  • 2-3 new Request IDs from the failed attempts,
  • your macOS version and a screenshot of the error,
  • logs from Help → Toggle Developer Tools → Console,
  • the result of Network → Run Diagnostics.

Also let me know if disabling HTTP/2 helped.