Ever since I upgraded to 2.1.46, I continue getting frequent freezing of the entire IDE. Sometimes it happens while the AI is working and then other times it happens right after the AI completes. This is happening in Ask mode, Auto mode and in Agent mode with Composer selected. Have not tested other individual agents yet with auto mode off. I did read through the forum and see this issue has been reported previously, but this is the first time I’ve experienced the issue and it has completely shut down our production coding capability. Nothing on my Windows 11 machine has changed since I updated Cursor and I don’t use VPN. Need resolution ASAP.
Steps to Reproduce
Open Cursor
Select Ask or Agent mode
Give Cursor a task
Buy a lotto ticket and see if Cursor freezes. I have not found any predictability to the freezing.
Expected Behavior
Cursor should not completely freeze up and I should not have to use Windows task manager to End Task to close Cursor.
Operating System
Windows 10/11
Current Cursor Version (Menu → About Cursor → Copy)
Your email system has bounced me back twice. First time because I’m not allowed to send more than 3 screenshots and second time because I copy/pasted your email address (or something).
Here is email part 2 of 2…
Screenshot of Cursor’s Developer Tools Console that was open during the first freeze. The last lines on this screenshot were the last lines that recorded
I didn’t have process explorer open but this is a screenshot of Task Manager about a couple seconds after second freeze happened… My dev machine has an i9 processor, 8Tb SSD with 4Gb free, and 64Gb of RAM. Cursor is 0% in this pic but it didn’t go much higher than 10% to 15% when running. I’m also running an Nvidia 4090, so hardware capacity wise, there’s no reason to freeze up.
I’m running Cursor pretty much out of the box. No MCP servers and just extensions for Github, Docker and PowerShell.
I disabled GPU acceleration before both freezes today
I was surprised at how many errors and warnings are displayed in the Developer Tools Console. This screenshot here captures just re-opening Cursor after the second freeze. There is one issue I can investigate with npm not being able to parse a file, but you guys have quite a few on your side. Health check errors and connection errors
workbench.desktop.main.js:6299
[Extension Host]
[otel.error] {“stack”:“OTLPExporterError: Bad Request\n\tat IncomingMessage. (c:\Program Files\cursor\resources\app\node_modules\@opentelemetry\otlp-exporter-base\build\src\transport\http-transport-utils.js:52:31)\n\tat IncomingMessage.emit (node:events:531:35)\n\tat endReadableNT (node:internal/streams/readable:1698:12)\n\tat process.processTicksAndRejections (node:internal/process/task_queues:90:21)”,“message”:“Bad Request”,“code”:“400”,“name”:“OTLPExporterError”,“data”:“{"error":"Trace spans collection is not enabled for this user"}”}
workbench.desktop.main.js:6995 [transport] Connect error in unary AI connect ConnectError: [unauthenticated] Error at t (workbench.desktop.main.js:6331:410306) at async Object.getTeamCommands (workbench.desktop.main.js:565:74387) at async rTo.loadTeamCommands (workbench.desktop.main.js:8980:2992)
Object1. workbench.desktop.main.js:8980 Failed to load team commands: ConnectError: [unauthenticated] Error at t (workbench.desktop.main.js:6331:410306) at async Object.getTeamCommands (workbench.desktop.main.js:565:74387) at async rTo.loadTeamCommands (workbench.desktop.main.js:8980:2992)
workbench.desktop.main.js:9304 [TerminalExecutionServiceProxy] v3 health check failed (took 547ms)
Please let me know if any of this helps, and I will report back on stability after trying to resolve the npm error about not parsing the package.json file.
The freeze happened twice so far this evening. The first time I was in Ask mode and the request had just completed when it froze. Had to use Task Manager to End Task. Re-opened cursor and my original prompt was still visible, but the results I just read were gone. Request ID when freeze happened…13200a20-68d7-4371-95ad-563871d07ac3
The second freeze happened in Agent mode and the request had just completed. Here is the request ID and screenshots below… 604dd1f7-81d1-4c43-92b5-6a8f3bb9f606
I updated to 2.1.47 and ran it for almost 12 hours yesterday with zero freezes. I’m not sure what you guys did, but please let the engineering team know not to change it!
Accordingly, I have not been able to capture any additional freeze details for you. There are a few quirks I found with trying to open plans after created, but also have a work around.
I just saw another version notification this am and I’m hesitant to make any changes. Is there a way to see release notes for minor versions? I know you guys have the major versions on your website. Is it safe to update to 2.1.48, and if so what changed?